Northwest Bank

2.3
12 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
104 Winfield Dr, Centre Hall, PA
16828, United States

Hours

Reviews

2.3
12 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
0
1 star
8
  • CS
    Chris Stoltzfus
    Sep 4, 2025
    1.0
    Northwest Bank Customer Service is very very poor. I just recently started up Mutiple accounts up in Centre Hall Location. It takes them really long to get anything done, Barb just forgets to order stuff and keeps saying she will send me stuff and never does. After almost a month we finally got our personal checks after being told approximately 10 days. We still are waiting on cards etc. that we should have long ago. This is going on 2 months. Calling in is a joke as they always immediately put you on hold before you can get a word in, I have been waiting on hold for 1 hr and 3 minutes before I gave up as they still have not picked it up again, I'm sorry but it's ridiculous.
  • AH
    Andy Hagerty
    Feb 23, 2023
    5.0
    Always freindly, quick and knowledgeable.
  • MR
    Marcy Russell
    Dec 7, 2022
    1.0
    This bank has to be the worst I have ever dealt with. My father passed away 2 years ago and I took over the financial handlings for my mother. My parents had a loan secured with their home. My mother paid the loan off in full in July 2022 and I ask when we would receive the Satisfaction of Mortage. They replied it would take a few weeks and we are now in December. I have made several calls and had a employee find out for me in November they never processed it. They then assured me that it was going to be taken care of and now weeks later still nothing. I emailed the employee yesterday and she responded to me that she was taking it to the supervisor this morning. Now here it is evening and I have heard nothing. My advice is to stay far away from this bank. They are incompetent and have zero customer service.
  • HS
    Halie Stroud
    Nov 14, 2022
    1.0
    I’ve had nothing but troubles baking with Northwest. I’m constantly locked out of my online banking app. I’ve always had troubles with seeing what came out of my account because absolutely nothing loads for almost 2-3 days of your transactions. If I could rate this bank negative i would.
  • DA
    Demonfang Arun
    Jun 12, 2020
    1.0
    ATM is down, and lobby is closed before 4pm. Unreal. Going to be looking for somewhere else to bank and I'm glad it's not my primary account.

Frequently Asked Questions About Northwest Bank

What are the regular business hours of Northwest Bank in Centre Hall?

Northwest Bank is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does Northwest Bank in Centre Hall offer drive-through banking hours?

Yes, the drive-through is available Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.