First National Bank

2.9
24 reviews

About

Bank
First National Bank (FNB) Butler Commons provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Butler Commons location today.

Location

First National Bank
110 Butler Cmns, Butler, PA
16001, United States

Hours

Reviews

2.9
24 reviews
5 stars
9
4 stars
1
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2
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1 star
10
  • CT
    Cindy T.
    Mar 17, 2025
    4.0
    I've been an FNB customer at the Butler location for years. I'm very satisfied with both the service I receive and the professional and courteous staff who assist me. Many times I've had to wait a few minutes to be waited on but never was it an unreasonable wait. Lets face it. Many companies operate "understaffed". If you ever worked with the public, you get it. A little patience goes a long way!
  • PF
    Patricia Filippino
    Jul 22, 2024
    1.0
    I've been paying on my car loan for a year now - I tried to get Auto pay set up at the very beginning and was told I would have to go into a branch to do this - somehow and I may never know my payment did not arrive - I've been talking to them since last week and was told to give it more time - I called today and did get Auto pay set up and was transferred to a rep who was supposed to take my payment and he told me it was their policy that they can only take payments if the account is late and that won't happen for another 4 days - I can't believe this horrible customer service -
  • RO
    Robert Holt (Captian obvious)
    Nov 28, 2023
    2.0
    Rude employees and have no empathy!!!
  • RD
    Rose Dixon
    Nov 30, 2020
    1.0
    EXTREMELY slow people working here. It’s actually embarrassing to the branch. Takes about 15-25 mins every time I am there.
  • CS
    Courtney Sekerak-Weyandt-Toyama
    Aug 13, 2020
    1.0
    So nice of them to only work with one party in a divorce on an account jointly owned(car loan) and literally hang up on the other party while they are asking questions because the first party scheduled and appointment he cannot make it to for health and safety reasons. He has every right to his accoubt information legally.

Frequently Asked Questions About First National Bank

What services does First National Bank offer?

First National Bank offers commercial and consumer banking, wealth management services, and advanced online and mobile banking solutions.

What are the regular business hours of First National Bank at 110 Butler Commons?

The bank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.