Truist

3.1
23 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2503 CHESTNUT ST, BRODHEADSVILLE, PA
18322, United States

Hours

Reviews

3.1
23 reviews
5 stars
11
4 stars
0
3 stars
2
2 stars
1
1 star
9
  • AW
    Andrew Wisniewski
    Dec 10, 2025
    1.0
    Strong warning to anyone considering this bank. In my experience, Truist held a fully verified cashier’s check even after the issuing credit union confirmed it was legitimate and already paid. Instead of using the lawful, standard verification methods that were provided, I was repeatedly asked for documents the issuing bank does not produce. The delays caused serious hardship for my business. After speaking with others, I’ve learned experiences like mine are not unusual. Based on my experience and what I’ve heard, my personal opinion is that customers should be extremely cautious with Truist and consider safer options for handling important funds.
  • CG
    Courtney George
    Oct 21, 2025
    5.0
    My family is new to the area and Sue took great care of us! Thank you, Sue! 20+ years -- you're the GOAT :)
  • SJ
    S. J.
    Jul 31, 2025
    5.0
    Everyone at Truist is fabulous. The ladies at the front desk as well as those you can make an appointment with are so helpful and kind. A lot of the negative reviews are wildly incorrect or outdated. Husband and I love Truist - we always have a fabulous experience. They are transparent with fees and customer service is great.
  • MC
    Michelle Celesten
    Dec 18, 2023
    1.0
    Nadie ayuda en este lugar nadie da explicaciones claras sobre lo que preguntas nadie habla español ahí . Si no hablas perfectamente inglés no haces nada en esa sucursal , entre allí buscando ayuda y salí de ahí con una desilusión, yo tuve que llamar a la oficina de allentown y me ayudaron y me dijeron algo completamente diferente a lo que me dijeron en esta oficina (broadhesville) lo más chistoso es que cuando le haces referencia a algo te miran como que tú tienes 7 cabezas , ojalá y se pudiera dejar 0 estrella porque se lo dejaría con gusto

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.