Truist

3.0
22 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
920 W BROAD ST, BETHLEHEM, PA
18018, United States

Hours

Reviews

3.0
22 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
1
1 star
10
  • RB
    Robert Bob
    Jan 12, 2024
    5.0
    Normal Bank
  • DD
    dwreus81
    Jul 28, 2022
    1.0
    Another Truist ATM out of order. Coming from South Jersey. Needed to make a deposit. This happens with them in my area all the time and now this is becoming a joke. Need to find another bank soon.
  • JF
    James Fogarty
    Mar 8, 2022
    1.0
    Ever since Truist took over they have been GARBAGE. My wife hit with 4, that's right FOUR, F-o-U-r overdraft fees within as many days. Saying that we're unhappy with hot mess this place has become is an understatement.
  • SE
    super eagle1776
    Aug 13, 2019
    5.0
    I was in a month ago july 2019 and I've been in there in the last year 2018 pretty much every month and I don't have any complaints about the customer service. The customer service has been professional and polite nothing like what others have experienced reading from others that have given reviews. The interior is well maintained and clean. Only complaint I have is that the ATMs as of late suck I have the put in multiple small amounts for deposits. Airport Road machines to have been the same. Looks like I'll have to call that 800 number they have on the machine. I didn't call that number originally because I had another complain that I wanted to bring to their attention as well. I did contact BB&T customer service and they told the they would get back to me about this is to its been almost a month and I have not heard anything now that is an actual customer service that sucks there. It wasn't just customer service it was a certain specific department that deals with these problems that said that they would get back to me. I'll have to call them back since I had the same problem AGAIN when I went August 12 2019.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.