Truist

3.6
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4200 W TILGHMAN ST, ALLENTOWN, PA
18104, United States

Hours

Reviews

3.6
16 reviews
5 stars
9
4 stars
0
3 stars
2
2 stars
1
1 star
4
  • EE
    Elizabeth
    Jul 4, 2025
    5.0
    Ditto was the sweetest girl ever! She was so nice and patient when the system was acting funny to us.
  • CE
    Charles Ehritz
    Apr 18, 2023
    2.0
    All I want to do is renew a CD. What is the point of being open only 9-5 when people work. Cannot renew online or over the phone. Riduculous!
  • BB
    baked_bombchelle
    Feb 28, 2022
    1.0
    Teller was very passive aggressive and rude! Unbeknownst to me that the branch closes at 5 and i walked in at 4:59, just to make a mortgage payment. The teller said the bank was closed but after I told her this was the soonest I was able to make it in she rolled her eyes like I was a complete inconvenience to her. I had spoken to this same teller over the phone hours prior to going to the branch, she did not inform that I could not make a mortgage payment with another bank card and can only be cash, this is my first home. I don't know these things . She didn't want to help me over the phone, just gave me a 1800 number hung up and didn't want to help me in person. She asked for someone elses help and was like, i know it's Monday right, all right in fron of me. I didnt say a word but wow!!! Please be kinder, it's easy! Also educating a customer in a polite manner avoids conflict and confusion. Do better!
  • BM
    Brad Modrich
    Mar 1, 2021
    5.0
    Purchasing a new vehicle was never easier. I’m still a little blown away on how easy, professional and streamlined the process was for getting a new auto loan. Yube, the loan officer, was AMAZING. I expressed to her my concerns and needs and she was able deliver above and beyond what I expected. No question about it to get a five star review.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.