At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I am very happy with the service at this bank. Everyone is extremely knowledgeable and helpful.
FF
Francisco
Mar 16, 2025
5.0
Truist Bank located on 1660 N Cedar Crest, Allentown is the best office to do banking. Excellent customer service, Francisco Hernandez, the manager, is always willing to help you as well the rest of the staff. I have my personal account and my two companies accounta with this branch.
DS
Dominic Sabol
Sep 17, 2021
4.0
Friends staff, clean facility, professional!!!
JB
John Britto
Jan 20, 2021
1.0
I dislike banks to begin with but BB&T has managed to completely underwhelm my already very low expectations. They failed to protect my account from intrusion and fraudulent activity, have failed to provide me with the results of the "investigation" they did, have failed to explain why my dispute was denied, have failed to call me back as promised --- multiple times. I have had some very poor customer service experiences but BB&T is absolutely the worst --- truly, for BB&T "customer service" is an oxymoron. Do yourself a favor --- find another bank that has at least some level of competency and protection for your money!!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours for customers?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When can I use the Truist drive-through service?
The Truist drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
What types of bank accounts does Truist offer for everyday banking?
Truist offers checking accounts for daily transactions and savings accounts for saving money toward goals or emergencies.
How can I open an account with Truist?
You can open a Truist account online, by phone, or at a branch. Branch visits provide an immediate temporary debit card, while online applications require waiting for card delivery.
How do I activate my debit card from Truist?
Activate your Truist debit card online to start making digital and in-person purchases.
Where is Truist located and how can I contact them?
Truist is located at 1660 N Cedar Crest Blvd, Allentown, PA 18104. You can reach them by phone at +1 610-336-6091.
What nearby businesses can I visit along with Truist in Crest Plaza?
Nearby businesses include Allentown Seamless Gutters, Western Union for money transfers, Norman's Hallmark Shop for cards, and The UPS Store 5003 for printing and shipping needs.
Are there any healthcare-related facilities near the Truist branch in Allentown?
Yes, nearby healthcare facilities include PharmDtobe Guides pharmacy, The Med Spa - St. Luke's medical center, Lehigh Valley Endodontics, and St. Luke's Pediatric Gastroenterology.
Can I find other banking or financial services close to the Truist Allentown branch?
Yes, TD Bank is nearby, offering financial services and ATMs, providing convenient banking options around Truist.
What digital resources are available for Truist customers?
Truist offers mobile apps for Android and iOS for easy digital banking, as well as online account opening and management services via their website.