Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
21 reviews
5 stars
7
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3
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1 star
11
- FFFranciscoMar 16, 20255.0Truist Bank located on 1660 N Cedar Crest, Allentown is the best office to do banking. Excellent customer service, Francisco Hernandez, the manager, is always willing to help you as well the rest of the staff. I have my personal account and my two companies accounta with this branch.
- JMJason MuffleyOct 19, 20221.0I got charged in overdraft fee less than 24 hours of being overdraft I called the bank and the corporate eventually told me that they could do nothing about it this bank is getting ridiculous I've been in customer since it's been knbt before BB&T and I get charged a 5.95 for maintenance fees this bank is starting to get really ridiculous going to have to move my accounts
- DLDesiree LewisMar 27, 20211.0They switched the type of account I had several times and then charged me fees for it. I called to have the account switched back but within a month or two the account would be switched back. They then stopped doing this with my checking and began doing it with my savings. When I mentioned that I was considering switching banks because of this, I was told to go ahead, that my business wasn't needed.
- WSWilliam StonebackJul 31, 20191.0Probably the worst customer service that I have ever seen in my life. Incredibly rude staff, led by an incompetent manager. They called the police since I showed up 8 minutes before opening to get in line to be the 1st customer served. Wow...How does a business stay open with their attitude. You're better off putting your money under your mattress than having to deal with these clowns.
- MLMillmaker Farms LLCJun 12, 20181.0this Bank Plays by their own Rules and Charges Fees excessively...and I mean excessively and Does Not Return your Money at all if they can Help it...even when they are proven wrong...it is the Corporate mission, Not the Local workers who Have to Carry it out...
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours for customers?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When can I use the Truist drive-through service?
The Truist drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
What types of bank accounts does Truist offer for everyday banking?
Truist offers checking accounts for daily transactions and savings accounts for saving money toward goals or emergencies.
How can I open an account with Truist?
You can open a Truist account online, by phone, or at a branch. Branch visits provide an immediate temporary debit card, while online applications require waiting for card delivery.
How do I activate my debit card from Truist?
Activate your Truist debit card online to start making digital and in-person purchases.
Where is Truist located and how can I contact them?
Truist is located at 1660 N Cedar Crest Blvd, Allentown, PA 18104. You can reach them by phone at +1 610-336-6091.
What nearby businesses can I visit along with Truist in Crest Plaza?
Nearby businesses include Allentown Seamless Gutters, Western Union for money transfers, Norman's Hallmark Shop for cards, and The UPS Store 5003 for printing and shipping needs.
Are there any healthcare-related facilities near the Truist branch in Allentown?
Yes, nearby healthcare facilities include PharmDtobe Guides pharmacy, The Med Spa - St. Luke's medical center, Lehigh Valley Endodontics, and St. Luke's Pediatric Gastroenterology.
Can I find other banking or financial services close to the Truist Allentown branch?
Yes, TD Bank is nearby, offering financial services and ATMs, providing convenient banking options around Truist.
What digital resources are available for Truist customers?
Truist offers mobile apps for Android and iOS for easy digital banking, as well as online account opening and management services via their website.