Truist

2.9
31 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1139 HAMILTON ST, ALLENTOWN, PA
18101, United States

Hours

Reviews

2.9
31 reviews
5 stars
12
4 stars
3
3 stars
0
2 stars
3
1 star
13
  • JF
    J F
    Jul 2, 2025
    1.0
    The staff is nice but they count SLOW, to the point where I want to get behind the counter and count for them. The drive thru gets more attention than the customers inside. I’ve been coming here for awhile and there has not been one experience where a sense of urgency was evident. The manager walks around smiling and saying hello but the line backs up VERY QUICKLY. It takes 15 minute minimum for most transactions.
  • KP
    Kelly P
    Feb 17, 2022
    1.0
    I wish I could give them no stars. Don’t bother trying to call them after 4pm (even though they close at 5pm) they will just not answer. These large corporation banks are all the same. I plan on closing my accounts with them.
  • AM
    anna mcnamara
    Sep 9, 2018
    5.0
    Good staff
  • CL
    Carlos Lopez
    Aug 27, 2018
    1.0
    Went inside and waited to be seen .Just to open account and No one greeted us. Poor customer service. After sitting waiting for twenty minutes. We walked out.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.