Truist

2.7
20 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1345 AIRPORT RD, ALLENTOWN, PA
18109, United States

Hours

Reviews

2.6
20 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
1
1 star
11
  • TD
    Tanya DeSentis
    Nov 24, 2025
    1.0
    As a long time Truist customer, went in to file a claim on overdraft fees resulting from fraudulent charges. They were not helpful at all at the branch. I was instructed to pursue the bank fees with the vendor and the bank would not help. Came home and contacted Truist on line and they were so helpful! Understood my issue and promptly opened a claim and began processing. Will not be a Truist customer any longer due to treatment at the local branch
  • BK
    Barbara Krock
    Jan 25, 2025
    1.0
    All I wanted to do was go to the drive up & make a deposit. I was given a very hard time. Why does Truist have to be so difficult to deal with? This isn't the first time I had a problem.
  • JF
    James Fogarty
    Jun 20, 2024
    1.0
    Pulled up to the ATM on tight deadline to make a cash deposit. Deposits not available? Thanks for wasting my time.
  • VR
    Veronica Rivera
    Apr 4, 2022
    1.0
    At the branch they don't know anything when you ask something and by phone you can't never get a hold from them wait for hours and no response

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.