Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Excellent customer service. I work for a company that has an account here, and yes, sometimes there are wait times and long lines, but the customer service is always top notch. They take their time to do their job correctly, always with a smile on their faces. They get to know their account holders, and always greet you by name. If I lived in the area, I would have my own personal account here as well. Great job!!
RB
Richard Bailey
Aug 4, 2025
2.0
Long wait times, not the same bank it use to be.
JL
Jude Lichte
Jan 1, 2025
1.0
I was given extra money when cashing a check I was told this later in the day when the employees till was off The bank took the extra money out of my account and gave me a text
EE
Ed Dwyer (Esepterra)
Oct 29, 2024
4.0
Bank
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Blizz Az
Nov 16, 2020
5.0
A fantastic bank. Great people who know their stuff, and very friendly and professional.