Business Details
About
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At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life.
Federally insured by NCUA.
Equal Housing Opportunity.
Details
- Wheelchair accessible seatingAvailable
Location
OnPoint Community Credit Union
51501 Columbia River Hwy., Scappoose, OR
97056, United States
Hours
Reviews
2.5
11 reviews
5 stars
4
4 stars0
3 stars0
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1 star
7
- SASammie Alt1 day ago1.0When you need to get ahold of him you got to go through a call center and then they say somebody's on the phone and then you get hung up on and then you can't get anyone back on the phone. No customer service
- MMMcGoonOct 31, 20251.0Everything about their online process it’s ridiculous and a waste of time. nothing about it is easy or straightforward and then it will fail you for the security questions It makes up that have nothing to do with you and are basically just random trivia questions. After failing the ridiculous Online portion for this bank, after putting all my personal information in, it told me to call the bank, I called them and they told me I needed to come in to do the “online portion” maybe I don’t know anything but online sounds like you can do it from home on the computer, going into the bank in person sounds like IRL. I feel like there is a difference. When I called in, I asked very specifically if I needed to bring anything other than my ID. I was told I did not. As soon as I get there, they tell me I need a voided check, luckily, I keep one in my wallet, just for situations like this! They told me because the edges are bent on it they wouldn’t be able to use it so just run back home and get them a new one…. I run back home and get them a new one. Now they won’t take my debit card without running it as “cash advance” seems ridiculous that they won’t run it as debit, but whatever I go to the bank in St Helens and they have no problem running it and handing me the cash that I go back to Onpoint and hand them which they are willing to take…. -_- I feel like the employees here are being intentionally obtuse maybe just for their own entertainment. I’m glad I set aside the entire day to deal with this bank. Because even though I called ahead and asked if I needed to bring anything specific and if they had told me at that point what I needed to bring in this would’ve taken less than 10 minutes, because I don’t know why, this ended up taking around four hours of my day. Avoid this institution and the people that work there entirely if possible
- MCM CJul 31, 20251.0Since the recent update to OnPoint's mortgage interface, transactions now take 2-4 business days to appear in the transaction ledger, previously, they were immediate. This lack of real-time visibility is unacceptable in 2025. Additionally, the new third-party mortgage platform is clunky and cluttered with redundancy and appears focused more on upselling mortgage services than providing usable data or a functional user experience. As a 30+ year OnPoint customer, I find these changes deeply frustrating and am seriously considering transferring my mortgage elsewhere if they are not addressed.
- JGJasmine GehringFeb 17, 20245.0Always helpful and pleasant when I come in! If I have to bring in my children they always converse with them too and they love it. Always a pleasant experience!
- AGarielle goadOct 11, 20231.0I will be going after this bank for running my credit without my consent.
Frequently Asked Questions About OnPoint Community Credit Union
What are the operating hours of OnPoint Community Credit Union in Scappoose?
OnPoint Community Credit Union in Scappoose is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Where is OnPoint Community Credit Union located in Scappoose?
It is located at 51501 Columbia River Hwy., Scappoose, OR 97056, USA.
How can I contact OnPoint Community Credit Union by phone?
You can call them at their main phone number +1 503-228-7077 or toll-free at +1 800-527-3932.
Does OnPoint Community Credit Union offer accessible facilities?
Yes, OnPoint Community Credit Union provides wheelchair accessible parking and seating.
Are there mobile banking apps available for OnPoint Community Credit Union?
Yes, OnPoint offers mobile apps available on both Android and iOS platforms for convenient banking.
Is OnPoint Community Credit Union federally insured?
Yes, OnPoint Community Credit Union is federally insured by the NCUA and is an Equal Housing Opportunity institution.
Which nearby supermarkets can I visit when I'm at OnPoint Community Credit Union in Scappoose?
Fred Meyer, a supermarket, grocery store, and department store, is located nearby and can be a convenient stop for your shopping needs before or after your visit to OnPoint.
Are there nearby places where I can get coffee or a quick snack around OnPoint Community Credit Union?
Yes, Starbucks, a coffee shop and bakery, is located nearby, perfect for grabbing a coffee or snack during your visit.
Where can I go for financial services other than OnPoint Community Credit Union in the area?
Chase and Ria Money Transfer are nearby financial services providing banking, ATM access, and money transfer options that you can consider.
What community services or wellness centers are accessible near OnPoint Community Credit Union?
Nearby you will find Revitalize Wellness Center for counseling and holistic health services, as well as Therapeutic Associates Scappoose Physical Therapy for physical and occupational therapy.