OnPoint Community Credit Union

4.0
13 reviews
OnPoint Community Credit Union - West Salem Branch Exterior - 645 Ninth St. NW

About

Credit UnionBusiness Banking ServiceFinance CompanyCar Finance and Loan CompanyATMBankCredit CardsOnline BankingEquity LoansHome Loan ProviderOnPoint Community Credit Union
At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life. Federally insured by NCUA. Equal Housing Opportunity.

Details

  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

OnPoint Community Credit Union
645 Ninth St. NW, Salem, OR
97304, United States

Hours

Reviews

4.0
13 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • LN
    Lily Nguyen
    Nov 14, 2025
    1.0
    I been with this bank just for under a yr, and I have never once had had any good experience. My husband have a car loan there. He work from 7am to 7pm n can’t go to the branch n make his car payment n have sent to make the money payment. They wouldn’t even accept the payment since I don’t have his account number. I told them I can give them his SS# n ID THEY still refuse to take payment. N insist he should come in himself. So he’s going to be missing 3 hr of work just to make a car payment 😡is not like I am taking money out of his account or asking for any additional info about his account. I understand the privacy policy. But this is ridiculous having to make a car payment and missing three hours of work. We will find a different bank and move the car loan, including our or account in this bank poor business services. I don’t even know why they have all these five star review. I would give them no start at all if I could.
  • ZK
    Zach Kiser
    Oct 1, 2025
    5.0
    Andrew Burleson a new employee in training was very professional, he showed an eagerness to interact with me and ask questions while he worked diligently to remember the process of our transaction and complete it without error. I am hoping he does well and they should definitely hang on to him and look to see that his training is sufficient if not exceptional so that he succeeds. What a pleasant experience meeting and talking with Andrew I wish more bank employees had an honesty and candor about them. You got this Andrew
  • AK
    A K
    Jun 10, 2024
    5.0
    Laurie Son knows how to make things happen quickly. I will use this branch again.
  • BM
    Brandon Mullen-Bagby
    Aug 11, 2023
    5.0
    Great location, Quick service, nice building
  • KJ
    Krista Jansen
    Jul 21, 2020
    5.0
    We were really excited to see an OnPoint open in Salem! This is a great location with tons of parking and a super friendly staff!

Frequently Asked Questions About OnPoint Community Credit Union

What services does OnPoint Community Credit Union offer?

OnPoint Community Credit Union provides financial services including business banking, car finance and loans, credit cards, equity loans, home loans, and online banking.

Where is the OnPoint Community Credit Union located in Salem, OR?

It is located at 645 Ninth St. NW, Suite 185, Salem, OR 97304, US.