OnPoint Community Credit Union

4.0
9 reviews
OnPoint Community Credit Union - South Salem Branch, located inside Fred Meyer.

About

Credit UnionBusiness Banking ServiceFinance CompanyCar Finance and Loan CompanyATMBankCredit CardsOnline BankingEquity LoansHome Loan Provider
At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life. Federally insured by NCUA. Equal Housing Opportunity.

Details

  • Wheelchair accessible seatingAvailable

Location

OnPoint Community Credit Union
3450 Commercial St., Salem, OR
97302, United States

Hours

Reviews

4.0
9 reviews
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  • BP
    Bere Perez
    Sep 30, 2025
    1.0
    Worst bank ever!!! What kind of bank makes clients waste their time with phone calls to the long wait call centers JUST to pay off their loan!? It’s 2025!!!!!!!!!!! Clients shouldn’t have any issues paying off a damn bill online! I’ve never had another bank give me an error & force me to call when simply TRYING TO PAY MY BILL! Why have I been on hold for so long just to pay a bill!!!!!!!!!!!!!!!!!!!!?!?!? Trash!! ETA: I wasted probably hours of my time trying to communicate via message & then over the phone just to be told that I cannot easily pay off my loan. Onpoint only gives you the option to payoff a loan by transferring from their stupid mandatory savings account or going into a branch in person. No external checking accounts can be used regardless of whether or not you’ve paid that way every time before. ARE YOU KIDDING ME!?!?!? So much time wasted & I’m no closer to paying off my bill because of how difficult they make things! I must reiterate, WORST BANK EVER.
  • SB
    Sloanne B
    Aug 9, 2025
    5.0
    My boyfriend and I went in to open a joint checking and savings account, and Sean made the entire process so easy and painless. He was incredibly kind, patient, and beyond helpful, answering all our questions and making sure we felt confident every step of the way. I’m so grateful for his help and the positive experience we had at OnPoint. Highly recommend!!!!
  • SA
    Savage With Attitude
    Mar 25, 2023
    5.0
    Great service always greeted with a proper Smile and Hello I definitely recommend On Point south salem for any of your banking needs.
  • JG
    Joseph Green
    Feb 14, 2023
    1.0
    Once again 0 stars is not an option. This branch was very disrespectful to me, and yes I am an account holder,. Went to the branch located inside of Freddy's on commercial in salem or. Was denied service and not able to deposit money into my account. I had less than 20.00 in mixed united states currency. I attempted to deposit the money into my account, but was turned down by an employee and a bank manager due to them not having room for the change. .

Frequently Asked Questions About OnPoint Community Credit Union

What are the regular business hours of OnPoint Community Credit Union in Salem?

OnPoint Community Credit Union in Salem is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.

Is OnPoint Community Credit Union in Salem open on major holidays?

No, the Salem branch of OnPoint Community Credit Union is closed on major holidays such as November 11, November 27, and December 25, 2025.