Columbia Bank

3.6
16 reviews

About

BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
550 Center Street NE, Salem, OR
97301, United States

Hours

Reviews

3.6
16 reviews
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  • JW
    Joanna Walker
    Oct 5, 2025
    4.0
    Neutral environment - not “cold” but not “warm,” either. Though, they do play music through a speaker the lobby, it’s (thankfully) not elevator music to put you to sleep, but not so “loud” (such as metal,) that it’s off-putting. The staff are polite and courteous, but I will say that I did have a semi-unpleasant when I went to open a second savings account - now a handful of years back as I write this. The gal who helped me open the account was borderline pushy when it came to investments, as I told her I had my retirement account already set up outside the bank, and that I did so because I knew the Rule of 72 and thus chose to have my long-term savings not at the bank and my money invested in the global market (exactly where the bank also invests: the global market.) She gently, but unwelcomed, still tried to “invite” me to set up my retirement/other investments with the bank. 🫤😑 Other than that, I mostly use this branch when I’m in the downtown area, or passing through, to make withdrawals. I have overall positive experiences with each teller. I request certain denomination breakdown, and they’ve never refused me.
  • MM
    Merry MaARUDER
    Aug 20, 2019
    1.0
    They have the worst teller there the lady with short hair is so slow and very special !! advice get rid of her

Frequently Asked Questions About Columbia Bank

What are the regular operating hours of Columbia Bank at 550 Center Street NE, Salem?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Columbia Bank offer drive-through service and what are its hours?

Yes, the drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.