Been banking with Northwest for years since the twin star merger had 1 issue after another..First was everyone I knew with north west had a week where nobody's card worked so if you needed funds you had to go to a branch and make in person withdrawals not even debit worked.. Then I have had 3 fraud issues 1 shut off my card and made me go into a branch to receive a new one.. 1 cost be a negative balance of $2000 which a lawyer would cost me more to prove fraud so instead I got made to pay..Now their branches close by 530 pm on Friday even tho it says 6pm on google and even tho they have Saturday hours posted are closed Saturday period.. So any days a normal scheduled person has off the bank is closed so take a day off work if you need to bank .. I would strongly suggest any other banking options over North West or Twin Star .. I'll be closing my account with North West and banking elsewhere Asap..Extremely unhappy long term customer and currently don't and wouldn't ever trust North West with my money again..I only post this review hoping to save someone the issues and headaches I have experienced since merged with Twin Star..
KP
Keith Pratt
Jan 18, 2025
2.0
Get great service at the green branch ..but the merger is not fully done and one account on my app went to a new group then disappeared..called green branch and got eugene ..monday i start moving money elsewhere ..glad i did not put all my eggs in the NW credit union basket.. Once again..i get excellent service at the grange road branch..but when i call the branch for help i got someone that was in eugene did not know me and when it was all said and done I had to find my lost account and restore ..i got a pacifier.".maybe a glitch caused it"...
Frequently Asked Questions About Peak Credit Union
What services does Peak Credit Union offer?
Peak Credit Union offers savings and checking accounts, loans, mortgages, and investment options.
What are the general business hours of Peak Credit Union?
Peak Credit Union is open Monday to Wednesday from 9:00 AM to 5:30 PM, Thursday and Friday from 10:00 AM to 5:30 PM (closing at 6:00 PM on Friday), Saturday from 9:30 AM to 1:30 PM, and is closed on Sundays.
What are the drive-through hours at Peak Credit Union?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 1:30 PM, and closed on Sunday.
Is Peak Credit Union accessible for wheelchair users?
Yes, Peak Credit Union has a wheelchair-accessible entrance and parking.
Does Peak Credit Union offer cash advance services?
No, Peak Credit Union does not offer cash advance services.
What is the address and phone number to contact Peak Credit Union?
Peak Credit Union is located at 4900 SW Grange Rd, Roseburg, OR 97471, USA. You can contact them at +1 800-258-3115.
Are there any holidays when Peak Credit Union will be closed?
Yes, Peak Credit Union will be closed on March 1, March 3, May 24, and May 26, 2025 due to holidays.
What nearby dining options are available around Peak Credit Union for customers?
Nearby dining options include Subway, McDonald's, Eduardo's Taco Shop, A&W Restaurant, and Sushi & Rolls, offering a variety of fast food, Mexican, and Japanese cuisine for customers to enjoy before or after their visit.
Are there other financial institutions near Peak Credit Union?
Yes, nearby financial institutions include Northwest Community Credit Union and Umpqua Bank, useful for customers seeking alternative banking services in the area.
What nearby services can customers access along with Peak Credit Union?
Customers can find various nearby services such as Winston Hair Designs and Scissor Trix for beauty needs, Outsider Coating gym for fitness, and Western Union for money transfer services close to Peak Credit Union.