Business Details
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At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life.
Federally insured by NCUA.
Equal Housing Opportunity.
Details
- Drive-throughNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.4
32 reviews
5 stars
18
4 stars0
3 stars
1
2 stars
2
1 star
11
- BSBoss SmithSep 23, 20251.0I’ve been with OnPoint for years and normally don’t write reviews, but what I experienced at the OnPoint Fremont was unacceptable. Two members simply trying to cash or deposit checks were treated like criminals. The OnPoint staff gave them the runaround, made disrespectful comments while they were there, and even worse remarks when they left. As a white American, I once believed racism was a thing of the past. Watching what happened at OnPoint proved otherwise. Bias and discrimination were on full display. No member deserves that treatment, yet at OnPoint it seemed normalized. If OnPoint values its promise of fairness and inclusion, it has a lot to learn about customer service. Right now, OnPoint feels more biased than balanced, more unfair than supportive. Unless leadership addresses this culture, I’ll be moving my accounts elsewhere. #OnPoint #OnPointBias #OnPointUnfair #OnPointDiscrimination #CustomerRights #DoBetter
- EEEmpath of the EmpireAug 14, 20251.0I just went in with an Oregon State Identification, a check drawn off their bank, just to be turned away and told “I’m sorry, we can’t help you.” How is this Credit Union supposed to be better than any bank if they won’t give me my money? It can’t be racism right, we’re supposedly past that. Is it how I’m dressed? Am I too old? I realize times are tough, hence I need my money, but I expected this Credit Union to be reliable. Even though I am calm I feel so angry, there’s better service at Walmart.
- MLMotorcyclist lifeJul 7, 20251.0Awful phone customer service.
- FVFrancisco VeladorJun 13, 20255.0Olivia Riggs was a great teller, very helpful and professional. Service like hers is very appreciated.
Frequently Asked Questions About OnPoint Community Credit Union
What are the regular business hours of OnPoint Community Credit Union?
OnPoint Community Credit Union is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is OnPoint Community Credit Union open on holidays?
OnPoint Community Credit Union is closed on the following holidays: November 11, 2025; November 27, 2025; and December 25, 2025.
Where is OnPoint Community Credit Union located?
The credit union is located at 16 NE Fremont St., Portland, OR 97212, United States.
What types of financial services does OnPoint Community Credit Union provide?
OnPoint Community Credit Union offers a range of services including business banking, car finance and loans, credit cards, online banking, equity loans, and home loans.
Does OnPoint Community Credit Union offer any mobile apps for banking?
Yes, OnPoint Community Credit Union offers mobile apps available on both Android and iOS platforms for convenient banking.
Is OnPoint Community Credit Union accessible for individuals with disabilities?
Yes, the credit union has wheelchair accessible entrances and seating to accommodate individuals with disabilities.
Is OnPoint Community Credit Union a welcoming space for LGBTQ+ community members?
Yes, OnPoint Community Credit Union welcomes LGBTQ+ individuals and is recognized as a transgender safe space.
What nearby transit or amenities can help me when visiting OnPoint Community Credit Union?
Near OnPoint Community Credit Union, you can find Happy Cup Coffee Bar for a quick coffee break, and Williams Street Market if you need groceries or snacks before your visit.
Are there any nearby health or wellness services close to OnPoint Community Credit Union?
Yes, nearby health and wellness services include Stoke Physical Therapy, Lagom Functional Aesthetics medical spa, and Skin Doctor Portland medical center.
Can I visit other local businesses around OnPoint Community Credit Union for dining or entertainment?
Absolutely, you can enjoy dining at Chalino Mexican Restaurant or Better Half Middle Eastern Restaurant nearby. For nightlife, Maui's Bar and AleFire offer bar and pub experiences close by.