Business Details
About
Credit UnionBusiness Banking ServiceFinance CompanyCar Finance and Loan CompanyATMBankCredit CardsOnline BankingEquity LoansHome Loan ProviderOnPoint Community Credit Union
At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life.
Federally insured by NCUA.
Equal Housing Opportunity.
Details
- Drive-throughNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible seatingAvailable
Location
OnPoint Community Credit Union
9730 SE Washington St., Portland, OR
97216, United States
Hours
Reviews
3.6
169 reviews
5 stars
93
4 stars
14
3 stars
11
2 stars
8
1 star
43
- CBCasey BazinDec 19, 20251.0It’s pretty ironic that when you log into OnPoint’s website, they warn you about common scams because this bank just pulled something that felt incredibly shady. If you have a credit card with OnPoint, the online portal shows that you owe nothing this month and removes the usual payment button entirely. That immediately raised red flags for me, so I checked my paper statement. Buried in the fine print was this message: “As a valued member, we would like to give you a holiday gift. You may skip this month’s payment. You just don’t pay it. Finance charges will continue to accrue, however.” Taking away the payment button while quietly allowing interest to keep accruing is not a “holiday gift.” It’s misleading at best. I called customer service to flag this, and instead of acknowledging the issue, the rep defended it. When I asked him to file a complaint with management, he responded in a condescending tone, saying, “Sure, I’ll do that just for you.” This kind of practice erodes trust. If interest is still accruing, that should be made crystal clear in the online portal, not hidden in fine print on your paper bill while payment options disappear.
- RTRaven Sikkness TVNov 3, 20255.0I love this credit union. The ATMs sometimes don't want to read a perfectly legible check, but being able to punch in the value of the check and still have access to the money is so wonderful. If you don't have an On point Credit Union account, you're missing out! They work with their people very well and the staff are very sweet people.
- ACAutumn CruzOct 27, 20251.0Lacks communication and closed my account for suspected fraud even after I provided identification documents. Would not recommend to join based on family living in the area!!
- MMMinhOct 15, 20251.0Took me half an hour to deposit. Waste a lot of my time
- RARobert AllredAug 28, 20251.0They have a fee to deposit money via wire. Might as well be Bank of America.
Frequently Asked Questions About OnPoint Community Credit Union
What are the main services offered by OnPoint Community Credit Union?
OnPoint provides financial services and education, including banking, credit cards, online banking, home and equity loans, car finance, and mortgage lending.
Where is OnPoint Community Credit Union located?
OnPoint's branch is located at 9730 SE Washington St., Portland, OR 97216, USA.
What are the operating hours of OnPoint Community Credit Union?
OnPoint is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays and certain holidays like November 11, November 27, and December 25, 2025.
Is OnPoint Community Credit Union accessible for wheelchair users?
Yes, OnPoint has wheelchair accessible entrances, parking, and seating to accommodate members with disabilities.
Does OnPoint Community Credit Union offer a mobile app for Android and iOS?
Yes, OnPoint provides a mobile app available on both the Google Play Store and Apple App Store for convenient banking on the go.
How can I contact OnPoint Community Credit Union by phone?
You can reach OnPoint at +1 503-228-7077 locally or toll-free at +1 800-527-3932.
Does OnPoint Community Credit Union provide accommodations and support for LGBTQ+ members?
Yes, OnPoint welcomes LGBTQ members and is recognized as a transgender safe space.
Are there other financial service providers near OnPoint Community Credit Union?
Yes, nearby financial service providers include Matthew Dukart at OnPoint Community Credit Union and OneMain Financial, which offers installment loans and payday loan services.
What nearby places can I visit for dining after banking at OnPoint Community Credit Union?
You can enjoy meals at nearby restaurants such as Mi Cava & Cocina (Mexican and seafood), Portland Seafood Company, and Sushi Sapporo (Japanese cuisine).
Are there convenient retail and service locations near OnPoint Community Credit Union for a quick visit?
Yes, nearby you can find AT&T and T-Mobile stores for mobile phone needs, Massage Envy for relaxation, Mattress Firm for furniture, and Starbucks for coffee.