OnPoint Community Credit Union

3.8
31 reviews
OnPoint Community Credit Union - Stadium Branch Exterior - 2011 W. Burnside St.

About

Credit UnionBusiness Banking ServiceFinance CompanyCar Finance and Loan CompanyATMBankCredit CardsOnline BankingEquity LoansHome Loan Provider
At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life. Federally insured by NCUA. Equal Housing Opportunity.

Details

  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

OnPoint Community Credit Union
2011 W. Burnside St., Portland, OR
97209, United States

Hours

Reviews

3.8
31 reviews
5 stars
20
4 stars
2
3 stars
0
2 stars
2
1 star
7
  • CJ
    Charles Johnson
    4 days ago
    5.0
    4%but⁵⭐⭐⭐⭐⭐✨ despite my other CU paying5.5%onChecking;)
  • LL
    LONEWOLF
    Sep 30, 2025
    2.0
    Terrible customer service :{
  • JB
    James Brady
    Aug 1, 2025
    5.0
    Went in to open an account, and while I had done my research ahead of time, the person helping me gave me all the information that a new account holder would need. Personable, informative, asked/answered clarifying questions, and met me where I was at. Made sure I had my online account up and running after having issues opening an account online previously. I think I saw on the door that I was helped by a branch manager, so maybe other negative reviews are from different experiences. Or by reviewers that lack patience/discredit front desk workers. I'm a little bit of an eavesdropper (no I didn't hear any sensitive information), and from what I was hearing/seeing at the front it's a solid team that does what they can to assist everyone that comes in. I guess I'll update this review if things go sour, but for now - 5 stars.
  • SR
    Scott R
    Jul 3, 2025
    1.0
    This location is terrible now with service. They used to have friendly nice customer service type employees at this location. I used to look forward to banking there. Recently they have new tellers and they are terrible. Not friendly, rude new young guy and girl. I was appalled at their behavior.
  • JG
    John Gainer
    Oct 2, 2024
    4.0
    Professional, quick secure service. Nice atmosphere.

Frequently Asked Questions About OnPoint Community Credit Union

What are the regular business hours for OnPoint Community Credit Union?

OnPoint Community Credit Union is open Monday through Thursday from 9:00 AM to 5:30 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

Is OnPoint Community Credit Union open on public holidays?

OnPoint Community Credit Union is closed on major holidays such as November 11, November 27, and December 25, 2025.