At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life.
Federally insured by NCUA.
Equal Housing Opportunity.
4%but⁵⭐⭐⭐⭐⭐✨ despite my other CU paying5.5%onChecking;)
LL
LONEWOLF
Sep 30, 2025
2.0
Terrible customer service :{
JB
James Brady
Aug 1, 2025
5.0
Went in to open an account, and while I had done my research ahead of time, the person helping me gave me all the information that a new account holder would need. Personable, informative, asked/answered clarifying questions, and met me where I was at. Made sure I had my online account up and running after having issues opening an account online previously.
I think I saw on the door that I was helped by a branch manager, so maybe other negative reviews are from different experiences. Or by reviewers that lack patience/discredit front desk workers. I'm a little bit of an eavesdropper (no I didn't hear any sensitive information), and from what I was hearing/seeing at the front it's a solid team that does what they can to assist everyone that comes in.
I guess I'll update this review if things go sour, but for now - 5 stars.
SR
Scott R
Jul 3, 2025
1.0
This location is terrible now with service. They used to have friendly nice customer service type employees at this location. I used to look forward to banking there. Recently they have new tellers and they are terrible. Not friendly, rude new young guy and girl. I was appalled at their behavior.
Frequently Asked Questions About OnPoint Community Credit Union
What are the regular business hours for OnPoint Community Credit Union?
OnPoint Community Credit Union is open Monday through Thursday from 9:00 AM to 5:30 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Is OnPoint Community Credit Union open on public holidays?
OnPoint Community Credit Union is closed on major holidays such as November 11, November 27, and December 25, 2025.
Where is OnPoint Community Credit Union located?
It is located at 2011 W. Burnside St., Portland, Oregon, 97209, US.
What types of financial services does OnPoint Community Credit Union offer?
OnPoint Community Credit Union offers a wide range of financial services including business banking, car finance and loans, credit cards, online banking, equity loans, home loans, mortgage lending, and ATM services.
Is OnPoint Community Credit Union accessible for people with disabilities?
Yes, OnPoint Community Credit Union has wheelchair accessible entrance, parking, and seating to serve customers with disabilities.
Does OnPoint Community Credit Union welcome and support LGBTQ individuals?
Yes, OnPoint Community Credit Union is an LGBTQ welcoming and transgender safe space, showing their commitment to inclusivity.
How can I open an account with OnPoint Community Credit Union?
You can open an account by calling, visiting the branch, or messaging OnPoint Community Credit Union through their website page for new memberships.
What public transportation options are near OnPoint Community Credit Union?
The Trimet Stop 8511 bus station is nearby, offering convenient public transit access to OnPoint Community Credit Union for customers.
Are there any dining options near OnPoint Community Credit Union for a meal before or after my visit?
Yes, several dining options are close by including Krispy Krunchy Chicken, Papa Murphy's Take 'N' Bake Pizza, Kaiten Sushi Bar, Kingston Sports Bar & Grill, Hunnymilk, and Next Level Burger.
Where can I find other financial institutions near OnPoint Community Credit Union?
Nearby financial institutions include U.S. Bank, US Bank, and their respective ATMs, as well as Financial Advisors | U.S. Bancorp Investments.