KeyBank

3.2
20 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable

Location

KeyBank
3839 Ne Broadway St, Portland, OR
97232, United States

Hours

Reviews

3.1
20 reviews
5 stars
10
4 stars
0
3 stars
1
2 stars
1
1 star
8
  • PP
    pl peterson
    Dec 29, 2025
    5.0
    Great customer service! Ivie, in particular, is very knowledgable and helpful.
  • SR
    Sim Rapoport
    Dec 9, 2025
    1.0
    ATM ate my money, did not show deposit, and also ate my card. I’m out $700 and my ATM card. Sheesh.
  • LG
    L G
    Oct 5, 2025
    1.0
    I went to the atm. They never gave me my money. They said they did. So I had to make dispute. Lucky there’s a camera. It will take three days or more for the bank to give me my money back . Worst bank ever
  • CC
    Carlos Capote
    Dec 23, 2024
    1.0
    This bank has the worst customer service. For starters you go in and there is not one single teller to help you, you will need to wait for an agent to finish so you can be helped. Once they get to you, they will not make one single effort to help you, they just read you the script and then only offer "NO" as an answer unless you open an account with them. The manager is less helpful as he just comes in and keeps "NO" as his default answer and then goes on a rant portrqying himself as a victim of his possition saying he cannot override this or that. Sir, you are the manager of the bank you can override for it to rain inside the bank if you so decide to by just pressing some buttons. Maybe me being a latino man was not good enough to be served by your business. There are 2 types of people with power in this world: those who want to do good and help others and those who are just up in their high horse and think of themselves as better than anyone else because of their title. Fortunately for us the regular folk, light poles are bigger than you and they are peed on by dogs, in due time.
  • JL
    Joaquin Lippincott
    Dec 5, 2011
    1.0
    I have been trying to close a pair of business accounts with Key Bank for more than a year. They keep letting charges appear and then charge me late fees. This is ridiculous!

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 3839 Ne Broadway St in Portland?

KeyBank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:30 AM to 1:00 PM. It is closed on Sundays.

Does KeyBank at this location have drive-through service?

No, this KeyBank location does not offer drive-through services.