BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Great customer service! Ivie, in particular, is very knowledgable and helpful.
SR
Sim Rapoport
Dec 9, 2025
1.0
ATM ate my money, did not show deposit, and also ate my card. I’m out $700 and my ATM card. Sheesh.
LG
L G
Oct 5, 2025
1.0
I went to the atm. They never gave me my money. They said they did. So I had to make dispute. Lucky there’s a camera. It will take three days or more for the bank to give me my money back . Worst bank ever
CC
Carlos Capote
Dec 23, 2024
1.0
This bank has the worst customer service. For starters you go in and there is not one single teller to help you, you will need to wait for an agent to finish so you can be helped. Once they get to you, they will not make one single effort to help you, they just read you the script and then only offer "NO" as an answer unless you open an account with them. The manager is less helpful as he just comes in and keeps "NO" as his default answer and then goes on a rant portrqying himself as a victim of his possition saying he cannot override this or that. Sir, you are the manager of the bank you can override for it to rain inside the bank if you so decide to by just pressing some buttons. Maybe me being a latino man was not good enough to be served by your business. There are 2 types of people with power in this world: those who want to do good and help others and those who are just up in their high horse and think of themselves as better than anyone else because of their title. Fortunately for us the regular folk, light poles are bigger than you and they are peed on by dogs, in due time.
JL
Joaquin Lippincott
Dec 5, 2011
1.0
I have been trying to close a pair of business accounts with Key Bank for more than a year. They keep letting charges appear and then charge me late fees. This is ridiculous!
What are the regular business hours for KeyBank at 3839 Ne Broadway St in Portland?
KeyBank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:30 AM to 1:00 PM. It is closed on Sundays.
Does KeyBank at this location have drive-through service?
No, this KeyBank location does not offer drive-through services.
What financial products and services does KeyBank offer at this branch?
KeyBank offers services including checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
How can I schedule an appointment with KeyBank at this Portland location?
You can schedule an appointment online using their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH37200482&fs=1&appointmentTypeGroupId=banking&ch=yext
Is this KeyBank branch a member of the FDIC and an Equal Housing Lender?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender.
What are some nearby dining options customers can visit before or after banking at this KeyBank?
Nearby dining options include Poor Richard's Restaurant, a steakhouse; Starbucks for coffee and snacks; Gado Gado, offering Indonesian and Asian cuisine; and Baskin-Robbins for ice cream and snacks.
Are there any nearby ATMs that customers can use around KeyBank on Ne Broadway St?
Yes, there is a KeyBank ATM nearby as well as a Bank of America ATM in the vicinity for convenient access to cash withdrawals and deposits.
What nearby services are available for customers who might need financial or tax assistance near KeyBank?
Customers can find financial and tax services nearby including Able Business and Tax Services, Sagepoint Financial, and several COUNTRY Financial representatives such as Chad Spahr and Sarah Caswell.
Does this KeyBank location offer online and mobile banking options?
Yes, KeyBank provides online and mobile banking platforms that allow account access and management 24 hours a day.
What languages are supported at the KeyBank branch on Ne Broadway St?
This KeyBank branch primarily supports English for customer interactions.