Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.4
20 reviews
5 stars
10
4 stars
2
3 stars
1
2 stars0
1 star
7
- PWPDX WhisNov 1, 20235.0Deposited a check, was told $100 was available for use. Now the check is on hold for 5 to 10 days, not a big deal except they took the $100 back out of my account and now it is negative, and due to their negligence I was told I would be charged an overdraft fee on my account, and they aren't willing to do anything to correct their negligence. Maybe don't give any available amount if this type of thing is going to happen and you're not willing to fix it. Edit: updating to 5 stars after going into 181st branch location. The entire crew in there was friendly and helpful, solved my issue in under 5 minutes. Varsha emp # LJF7C5UX1 has terrible customer service skills and should be retrained on steps necessary to take care of customers appropriately, her best response should've been as follows. I can not credit you for the overdraft fee, but if you go speak to the branch manager they may be able to help. Instead she argued and refused to offer any solution other than I was going to be charged an overdraft fee even though it was not my fault. Great job to the crew at 181st branch.
- LSLindsay StoverMar 13, 20225.0This is a wonderful branch! I love my banker Michael, he helped me out tremendously when my wallet was stolen, thank you guys SO much for being so understanding and helpful! 🥰 April 11: well, I THOUGHT that Michael was cool... But today he acted like hes NEVER met me before, and like he's a little too important or high class to be bothered by my nonsense. I just had my wallet stolen a few weeks ago, and my life has been COMPLETELY devastated because of it.. and when I FIRST went in to this branch, he was really helpful and kind and put in EXTRA effort to make SURE I was taken care of, and went through the necessary steps to help me prove my identity without having ANY identification... then when I came in for the 4th time today, (like a week or 2 later, he was all short-worded and acted like he had NO CLUE who I was and treated me like I was being ridiculous for HOPING he'd be able to help me WITHOUT any type of legal/official identification documents to show him... I'm sorry that I "STILL" haven't made it from PORTLAND to CALIFORNIA to replace my ID when I have NO access to my money it's kind of difficult to pay for gas or even get myself a BUS ticket... Thanks for nothin I guess!?
- DFDaniel FranksNov 25, 20165.0Great customer service one my favorite Location always smile from all employees. And manager is Eric Hamilton who one of best Manger in business make feel like person when come in bank over year now going to this branch since move in the area. Dan
Frequently Asked Questions About KeyBank
What are the regular banking hours at KeyBank Portland at 1532 Ne 181st Ave?
KeyBank Portland is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 1:00 PM. The branch is closed on Sundays.
Does KeyBank Portland offer drive-through banking services?
Yes, KeyBank Portland provides drive-through banking hours aligning with branch hours Monday through Thursday 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday 9:30 AM to 1:00 PM.
What products and services can I find at this KeyBank branch?
This KeyBank branch offers checking and savings accounts, CD’s, loans and lines of credit, credit cards, investments, safe deposit boxes, online/mobile banking, ATMs, and KeyBank Relationship Rewards.
How can I schedule an appointment at the KeyBank Portland branch?
You can book an appointment online through KeyBank's scheduling link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH37200426&fs=1&appointmentTypeGroupId=banking&ch=yext
Is the KeyBank Portland branch closed on any holidays?
Yes, the branch is closed on November 11, November 27, and December 25, 2025.
What is the address and contact information for the KeyBank branch in Portland?
The address is 1532 NE 181st Ave, Portland, OR 97230. The main phone number is +1 503-491-9741 and alternate phone is +1 503-405-4379.
Which nearby restaurants can I visit near KeyBank Portland?
Nearby dining options include Canton Pearl (Chinese restaurant), Wendy's (fast food burger restaurant), Quiznos (sandwich shop), Shari's (American restaurant), Blimpie (fast food), and Sunset Hookah Lounge (bar).
Are there any convenient stores or gas stations close to the KeyBank Portland branch?
Yes, 7-Eleven offers convenience and liquor store services, Shell and Texaco Station Portland provide gas station services nearby the branch.
Where can I find auto services and car wash near KeyBank Portland?
Customers can visit Washman Car Wash for auto detailing and car wash, and nearby automotive repair services include A&S Auto Sales LLC, Cuban express auto repair, and Catracho Auto Services.
Does KeyBank Portland have online and mobile banking services?
Yes, KeyBank offers online and mobile banking that provide account access and financial products 24 hours a day.