KeyBank

2.9
46 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
1205 Ne 102nd Ave, Portland, OR
97220, United States

Hours

Reviews

2.9
46 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars
1
1 star
23
  • SJ
    Saddiqa Jenkins
    Dec 21, 2025
    1.0
    AVOID OPENING AN ACCOUNT WITH KEYBANK!! It’s now been THREE DAYS since I should’ve received MY MONEY from my employer and still nothing! They needed to verify my address which is fine, but it’s INSANE to me that they were going to notify me via a physical letter. Who waits around for snail mail when their money’s missing???? Why not send an email immediately!!!!! Instead, I had to call them to ask why my money wasn’t in the account. Have spoken to three people who have all told me different things. This is so wild to me, I have a mortgage and we’re approaching the holidays… shame on you, KeyBank!!!!
  • KK
    Kali Kujo
    Oct 9, 2025
    5.0
    Brian consistently provides exceptional assistance. His friendly demeanor and positive attitude significantly enhance the experience for all account-related requirements. Thank you
  • HF
    Henry Fuapau
    Sep 16, 2025
    3.0
    So b
  • NL
    Natalia Love
    Aug 22, 2025
    2.0
    I was having issues with my account and could not access it, I went in to resolve the issue and the network was down. Banker Nith Vinavong took down all my information including name, social, license number, etc and said she’d handle the issue with my account. I tried to follow up a few times and left a voicemail just asking for some kind of acknowledgement my issue was being looked into as I was locked out for a couple days. She did not return any calls, and there was absolutely no follow up on her end which was the most frustrating part. I hope my sensitive information was not as disregarded as I was as a customer. I was able to go in and get helped by Brian, who was amazing. He was able to resolve my issue within 30 minutes compared to Nith, who did not and has not responded all week. Very disappointing first impression, but Brian was able to resolve all issues quickly. Thanks Brian!

Frequently Asked Questions About KeyBank

What are the regular operating hours for KeyBank in Portland, OR?

KeyBank in Portland, OR operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 1:00 PM. The branch is closed on Sundays.

Does KeyBank offer drive-through service, and what are its hours?

Yes, KeyBank offers drive-through service Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 1:00 PM. It is closed on Sundays.