Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Went today around noon . I get it it’s the day after Labor Day BUT was told NO indoor access and a 2 hour wait !!! Totally unacceptable. If this is the new Columbia bank, I’ll be taking my business elsewhere.
EJ
Eric Jackson
Aug 22, 2025
1.0
Assistant manager of the bank and cant do her job properly. Imagine going in like every other day you go in to do the same thing every month. Then get told no after she doesn't want to do her job. Find a better bank if you can and run from this one. She needs to either quit her job or be fired for incompetence. Simple end of story. From all the complaints I have heard about her I dont know how shes still there.
MS
Michael Schnitzer
Aug 22, 2025
1.0
Employees are incredibly rude out of nowhere, inputting the wrong identification twice for a cash advance, then claiming that they can't run my card anymore and that apparently I wasn't supposed to be able to do cash advances here anyway despite having done them at THIS LOCATION multiple times now. Absolutely horrid service.
KA
KATHERINE ARNOLD
Jun 18, 2025
2.0
The Manger of the Branch is rude and the employees really dont care what their property looks like. There is trash everywhere that spills into the neighborhood, they allow the houseless to congregate near the front so it feels unsafe, the attitudes are not customer service forward at all.
PS
Phil Sagato
May 18, 2022
1.0
Worst service of my life. The teller was rude, untrained, and couldn't even handle a simple transfer even *with* the assistance of their supervisor. Then, when closing the account, they wasted over an hour of time for nothing (out of spite for closing the account?). Would not recommend Umpqua to anyone, ever.
What are the regular operating hours of Columbia Bank at 10 NE 181st Ave, Portland?
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Columbia Bank offer drive-through banking services?
Yes, Columbia Bank offers drive-through banking services from 9:00 AM to 5:00 PM Monday through Friday.
Is Columbia Bank open on major holidays?
Columbia Bank is closed on major holidays such as November 11, November 27, December 25, and January 1.
Where is Columbia Bank located in Portland?
Columbia Bank is located at 10 NE 181st Ave, Portland, OR 97230, USA.
How can I contact Columbia Bank for inquiries or support?
You can reach Columbia Bank at their main phone number +1 503-666-9431 or toll-free at +1 866-486-7782.
Where can I find more information or book appointments with Columbia Bank?
Visit their website at https://locations.umpquabank.com/or/portland/10-ne-181st-ave or use the online booking link at https://outlook.office365.com/owa/calendar/PortlandRockwood@Columbiabank.com/bookings/.
Which nearby transit station can I use to reach Columbia Bank?
You can use the E 181st Ave MAX Station near Columbia Bank for convenient public transportation access.
Are there any dining options close to Columbia Bank?
Yes, nearby dining options include Sabor Azteca, a Mexican restaurant, and Alexander's Pub and Deli for pub and grill fare.
Where can I find nearby ATMs to Columbia Bank?
There is an ATM for Columbia Bank located nearby for easy cash withdrawals and banking services.
What other financial institutions are near Columbia Bank?
Nearby banks include Sterling Bank and Umpqua Bank, offering additional banking options in the area.