Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Went into the North Plains branch at 4 o’clock in the afternoon one hour before they closed needing to switch my sons parental joint account into his name and get a debit card since he just turned 16 and got a job and started driving. There’s four people working there and as soon as I walked in and told them what I needed their responses is, we’re shortstaffed and we don’t have time to make your transaction today. Please make an appointment for another day. After getting off early and Having him drive 20 miles out of his way to meet me at the bank early so we had ample time to get this taken care of. It’s frustrating.
MS
Michael Stephens
Jan 25, 2024
1.0
I withdrew $1400 from the ATM at this bank, but the machine only dispensed 20s so I went inside to ask them to exchange it for $100s.
“Do you have an account with us? No? Well then we can’t help you because the Feds may think we’re helping you launder money.”
Seriously? Had they asked, I could have shown them the receipts from their ATM machine, the debit card I used, my drivers license (with a home address one mile from their bank), and I could have even shown my Definitely-Not-A-Terrorist Global Entry ID.
The fact is, they COULD have exchanged my cash, they just didn’t want to be bothered.
I have to pay $3.50 every time I use their ATM, the least they can do is give me the option to withdraw larger bills.
Update: In fairness to Umpqua Bank, I returned after a few months to give them another opportunity. Nothing has changed, they still won't exchange one legal US denomination for another. If you don't have an account they treat you like Pablo Escobar. And no, I'm not interested in having this conversation via a "secure method of communication".
KB
Kristin Bowl
Sep 7, 2022
5.0
Everyone is so friendly and helpful here. Nice have a small town bank that knows you AND is involved in the local community.
RD
Ryan Van Domelen
Dec 18, 2018
5.0
Very friendly staff!
KM
Kevin Mapes
Sep 19, 2017
5.0
The employees and management here at the NP branch are awesome. They greet you by name, they are fast and helpful. Chase, US, Wells and the corporate giants are out of control with their fees. These local guys are here to support and take care of their neighbors. Our family is very happy banking here.
What are the regular operating hours of Columbia Bank in North Plains?
Columbia Bank in North Plains is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Is there a drive-through service available at Columbia Bank, and what are its hours?
Yes, Columbia Bank offers drive-through service from Monday to Friday, between 9:00 AM and 5:00 PM.
Are there any holiday closures for Columbia Bank I should be aware of?
Columbia Bank is closed on holidays including November 11, November 27, December 25, and January 1.
Where is Columbia Bank located in North Plains?
Columbia Bank is located at 10355 NW Glencoe Rd, Suite A, North Plains, OR 97133, USA.
How can I contact Columbia Bank by phone or fax?
You can reach Columbia Bank at phone number +1 503-647-2245 or fax at +1 503-647-2246.
Does Columbia Bank have an online presence where I can find more information?
Yes, you can visit their website at https://locations.umpquabank.com/or/north-plains/10355-nw-glencoe-rd or LinkedIn at https://www.linkedin.com/company/columbiabank/.
Are there any nearby cafes where I can grab a coffee before or after visiting Columbia Bank?
Yes, nearby you will find 'Hits the Spot Cafe', 'Krissys Koffee and Kones', and 'Cuppa Yo Frozen Yogurt' for coffee and casual dining.
What medical facilities are near Columbia Bank for convenient access?
Nearby medical and health services include North Plains Chiropractic Clinic, Peak Chiropractic, North Plains Medical Clinic, and TenderCare Dental.
Are there any nearby banks or ATMs close to Columbia Bank?
Yes, Umpqua Bank and the Columbia Bank ATMs are located nearby for additional banking services.
What dining options are available near Columbia Bank for a quick meal or snack?
Nearby restaurants include La Loteria Taco Shop, Teninty's Pizza and Subs, Taco Bell, King Torta, and Mely's Sports Bar and Grill for a variety of dining choices.