KeyBank

2.7
19 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
1815 E Portland Rd, Newberg, OR
97132, United States

Hours

Reviews

2.7
19 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 star
10
  • RM
    Robert Meyer
    Sep 16, 2025
    1.0
    Horrible customer service Matthew the manager needs massive customer service classes. I was convinced to sign up because my work goes through here, and I'd get all these benefits. they proceeded to lie about no overdrafts. after calling and getting it removed they hit me with an atm fee, four weeks after last atm use. since my account was empty on the very correct assumption I was leaving, it caused more overdrafts. also this holding period is ridiculous. Would rate negative stars if possible
  • RM
    Rick Murray
    Sep 8, 2025
    5.0
    After reading the reviews, you would think I would have second thoughts about banking at KeyBank, not the case. Every time I’ve gone into KeyBank, I’ve only seen excellent customer service and experience it myself. Management and staff has changed over the past few years and it’s only improving. I’m acknowledged if there’s a wait or instantly helped. I’m a semi difficult customer and they always satisfy my needs. I highly recommend KeyBank!
  • TB
    Todd Billick
    Aug 4, 2025
    1.0
    My overall experience at key bank has been mediocre at best. But I will say their holding policies are absolutely terrible! On more than one occasion I have deposited money into my account, and because of their policies my family gets screwed over! Were a poor single income family, and their policies have perpetually screwed my family over. I will be switching banks as soon as possible, and do not recommend this bank to ANYBODY! Especially if you are under financial constraints! ​
  • SH
    Sheldon Hatcher
    Sep 12, 2022
    5.0
    Great staff
  • RH
    Robert Haggard
    Sep 28, 2021
    1.0
    This whole no bank tellers thing is ridiculous and inefficient. Whom ever decided to reinvent the banking system needs to realize that was a mistake.

Frequently Asked Questions About KeyBank

What are the regular banking hours for KeyBank in Newberg, OR?

KeyBank in Newberg is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Fridays from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

Does KeyBank in Newberg, OR have drive-through services?

Yes, KeyBank in Newberg offers drive-through banking services Monday through Thursday from 9:00 AM to 5:00 PM, and on Fridays from 9:00 AM to 6:00 PM.