Columbia Bank

3.2
14 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
3500 Portland Rd, Newberg, OR
97132, United States

Hours

Reviews

3.2
14 reviews
5 stars
7
4 stars
1
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0
2 stars
0
1 star
6
  • HH
    Heidi Hutchens
    Jan 29, 2025
    5.0
    Tellers are the best!
  • KW
    Karee Wasson
    Oct 28, 2024
    5.0
    Olivia is amazing! She’s been so helpful and knowledgeable in helping me apply for a credit card and personal loan.
  • DF
    Debbie Foushee
    Jan 10, 2023
    1.0
    I have had an account with Columbia Bank when they were West Coast Bank and before that when it was Commercial Bank. I believe it’s been over 30 years. In that time I have not bounced a check or done anything but make deposits and pay my bills. The one reason I stayed with them for so long, when it’s not conveniently located for me, was because it still had a small town feeling and the tellers knew me. If I had a banking question they knew me and they helped me. Once I had gone overdrawn and they called me because they knew it was unusual. They had accidentally put my deposit in my savings and just needed to move it to checking. That was the customer service that made me brag to all my clients and convince dozens to move there. Yesterday I called because I thought our automatic deposit was going in on January 5th so had set four payments to automatically come out with bill pay. Instead the automatic deposit came out in the 6th and they charged me $140 in insufficient funds fees (four 4 transactions). The bank I’ve been loyal to for 30 years would have called me as I had money in several other accounts I could have transferred from. Instead when I called to explain what happened they begrudgingly reimbursed half the rip off charge. I’m glad to know I don’t have to feel loyal to them any longer. It will be a lot easier to move to a bank where they are open on Saturdays and I will have no expectations that they will have my back. Clearly those days are over.
  • KG
    Katrina Good
    Jan 6, 2019
    5.0
    Love the ladies that work here! They are always welcoming and super helpful! Been with them for about 5 years now and I’ve never had an issue.

Frequently Asked Questions About Columbia Bank

What services does Columbia Bank in Newberg offer?

Columbia Bank provides financial solutions tailored to individuals, businesses, and communities, combining the expertise of a national bank with the personalized service of a community bank.

Where is Columbia Bank located in Newberg?

Columbia Bank is located at 3500 Portland Rd, Newberg, OR 97132, United States.