I have my truck, wife’s vehicle, and side by side all financed at Rogue Credit Union. I walked in to open at checking account for my Sky King Ranch Stewardship LLC. It’s a $2.5M property and am starting a for profit branch of the ranch. I was told I could wait 5 hours or find another branch.
I’m not expecting special treatment however, as a bank, this is not how to attract business customers.
LL
LG
Jul 30, 2025
1.0
I walked-in at the wrong time to open a new account. The young gals said the person had just left to eat lunch, to go back in an hour and a half.
I went back in the afternoon guessing the employee was back from lunch and all his coffee breaks. He saw my driver's license with home address in Grants Pass, OR and asked why did I want to open an account in that branch? I said because I do all my shopping in Medford, like Costco, etc. He said they would do a background check and my credit report record to open an account at RCC. I said my credit report has a freeze that would take a few hours or a day. He kept looking at my driver's license and he didn't give me any paperwork to open an account. I said thank you and left. The employee didn't have great customer service, the young girls were all giggling and weren't busy with work. I didn't want to transfer my direct deposit and all the banking I've been doing for decades at another bank. I guess it was around Christmas and the employee didn't feel like having more customers to bother with.
DH
Deanna Holland
Mar 8, 2020
3.0
The staff at this location are very fast and nice.
SK
Sharon Kellington
Mar 15, 2019
5.0
Best, most forgiving, friendliest bank I've ever had.
Frequently Asked Questions About Rogue Credit Union
What is the address of Rogue Credit Union in Medford?
Rogue Credit Union is located at 955 N Phoenix Rd, Medford, OR 97504, USA.
What are the operating hours of Rogue Credit Union?
Rogue Credit Union is open Monday and Friday from 9:00 AM to 6:00 PM, Tuesday through Thursday and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
How can I contact Rogue Credit Union?
You can contact Rogue Credit Union by phone at +1 800-856-7328.
Where can I make an appointment with Rogue Credit Union?
Appointments can be made online at https://appointments.roguecu.org/?location=eastmedford&_ga=2.181186400.610318175.1629223957-376655513.1629223957.
Does Rogue Credit Union have a website for more information?
Yes, visit their website at https://www.roguecu.org/branches#roguevalley for more information and branch details.
What nearby dining options are there near Rogue Credit Union?
Nearby you can find Tacos El Paisa, a Mexican restaurant, and Subway, a fast food sandwich shop, great for grabbing a meal before or after your visit.
Are there nearby banking services or ATMs near Rogue Credit Union?
Yes, close to Rogue Credit Union are U.S. Bank ATM, US Bank, and another U.S. Bank ATM, providing convenient banking and ATM services.
If I need to send money, where is the closest money transfer service?
Western Union is nearby and offers money transfer services conveniently accessible from Rogue Credit Union.
What are some nearby health and wellness services around Rogue Credit Union?
Nearby health and wellness options include Northwest Dental Associates, Knowles Chiropractic Office, and Sav-On Drugs Pharmacy for your dental, chiropractic, and pharmacy needs.
Where can I find some local grocery or convenience stores near Rogue Credit Union?
Albertsons supermarket and pharmacy, as well as Exxon & Mobil Stations and Speedway Express gas stations, are convenient nearby locations for groceries and fuel.