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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
18 reviews
5 stars
11
4 stars0
3 stars
1
2 stars
1
1 star
5
- SWSherylAnne WernerOct 30, 20251.0Key bank used to be one of my favorite places to bank at. I just waited 25 minutes at the drive up teller, and I was ready to ring the bell to see what's going on. They don't even ask me how I wanted My bills back at and i tried to explain to the guy how rude that was. He hangs up the mic & viedo on me like a child.The customer service is horrible there.They weren't even busy if they were busy, I would completely understand but they were NOT busy. I am so disappointed in this place. I will never go back through that drive through ever again. No wonder why everybody's leaving going to Rogue Federal Credit Union, at least theur customer service is on point!
- TBTami BallFeb 27, 20255.0Very helpful and knowledgeable
- TMTrent MatthewsJul 31, 20235.0I went in to cash a check with a Bank of America check, even though I'm a member of KeyBank, there was a hold put on the check and I was only able access 1/5th of the check until the following day. Seems kind of ridiculous but whatever.
- LBLaura BoylesDec 1, 20165.0I've always had friendly and courteous customer service.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Medford?
KeyBank in Medford is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 1:00 PM. The bank is closed on Sundays.
Does KeyBank in Medford offer drive-through services and what are its hours?
Yes, KeyBank in Medford has a drive-through service open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 1:00 PM. It is closed on Sundays.
Are there any holiday closures I should be aware of at KeyBank Medford?
KeyBank Medford is closed on select holidays including November 11, November 27, and December 25 in 2025.
What products and services does KeyBank offer at the Medford branch?
KeyBank offers checking and savings accounts, CDs, loans & lines of credit, credit cards, investment services, ATMs, online/mobile banking, safe deposit boxes, and KeyBank Relationship Rewards at its Medford branch.
How can I book an appointment or schedule a service at KeyBank Medford?
You can schedule an appointment online through their reservation URL at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH37200055&fs=1&appointmentTypeGroupId=banking&ch=yext.
Where is KeyBank located in Medford, Oregon?
KeyBank is located at 1217 Crater Lake Ave, Medford, OR 97504, USA.
Are there convenient gas stations near KeyBank Medford?
Yes, nearby gas stations include Towne Pump and Shell, which can be convenient for fueling your vehicle before or after visiting the bank.
What options for public transportation or taxis are near KeyBank Medford?
Crown Taxi is a nearby taxi service providing airport shuttles and transportation options, useful for customers needing transit to or from KeyBank Medford.
Are there dining options near KeyBank Medford for before or after my visit?
Yes, Yummy Yan's Chinese Restaurant and Subway, both located nearby, offer convenient dining options near the bank.
How can I contact KeyBank Medford if I need assistance over the phone or via email?
You can reach KeyBank Medford by phone at +1 541-734-2680 or by email at OR0055_Keycenter@KeyBank.com. An alternate phone number is also +1 541-282-2389.