KeyBank

3.6
18 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
1217 Crater Lake Ave, Medford, OR
97504, United States

Hours

Reviews

3.6
18 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
1
1 star
5
  • SW
    SherylAnne Werner
    Oct 30, 2025
    1.0
    Key bank used to be one of my favorite places to bank at. I just waited 25 minutes at the drive up teller, and I was ready to ring the bell to see what's going on. They don't even ask me how I wanted My bills back at and i tried to explain to the guy how rude that was. He hangs up the mic & viedo on me like a child.The customer service is horrible there.They weren't even busy if they were busy, I would completely understand but they were NOT busy. I am so disappointed in this place. I will never go back through that drive through ever again. No wonder why everybody's leaving going to Rogue Federal Credit Union, at least theur customer service is on point!
  • TM
    Trent Matthews
    Jul 31, 2023
    5.0
    I went in to cash a check with a Bank of America check, even though I'm a member of KeyBank, there was a hold put on the check and I was only able access 1/5th of the check until the following day. Seems kind of ridiculous but whatever.
  • RF
    Rod Fruitt
    Jan 10, 2023
    5.0
    Everyone was extremely polite and professional and care of my business quite efficiently. I recommend them most heartedly for your banking needs.
  • MC
    Melissa Crumm
    Sep 6, 2022
    1.0
    They are a night mareoh my gosh
  • DI
    david I
    Apr 16, 2021
    1.0
    took a check and didn’t even tell me that there was a hold on it, went back and they said that they couldn’t do anything about it , laughed at me and said to bad deal with it. closing my account that i’ve had for 10 years

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Medford?

KeyBank in Medford is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 1:00 PM. The bank is closed on Sundays.

Does KeyBank in Medford offer drive-through services and what are its hours?

Yes, KeyBank in Medford has a drive-through service open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 1:00 PM. It is closed on Sundays.