Columbia Bank

2.5
10 reviews

About

BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
540 Main Street, Klamath Falls, OR
97601, United States

Hours

Reviews

2.5
10 reviews
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5
  • AJ
    ann Jones
    Oct 9, 2025
    3.0
    Rude customer service
  • JM
    Justin McNeil
    Aug 5, 2025
    1.0
    Phone staff at this location was unbelievably rude. I’ve banked with Umpqua most of my adult life and had never had a bad experience prior to a phone call with the branch staff at this location on 08/04/2025. I was mocked, made to feel belittled and told contradictory information. When pointing this out to the staff member with their own words and asking to speak with a manager, I was hung up on. The South Sixth St. location is wonderful and full of amazing staff, unlike this location.
  • AA
    Ashly Arsenic
    Oct 17, 2020
    5.0
    I call all the time, super patient staff, very helpful, always have quarters for laundry day!
  • TO
    Terri ONeill
    Apr 15, 2018
    5.0
    Umpqua Bank always does an excellent job with assisting buyers with loan options.

Frequently Asked Questions About Columbia Bank

What are the regular business hours for Columbia Bank at 540 Main Street, Klamath Falls?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does Columbia Bank offer drive-through service hours?

Yes, the drive-through is available Monday to Friday, 9:00 AM to 5:00 PM, and is closed on weekends.