Business Details
About
BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Location
Hours
Reviews
2.5
10 reviews
5 stars
3
4 stars0
3 stars
1
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1
1 star
5
- AJann JonesOct 9, 20253.0Rude customer service
- JMJustin McNeilAug 5, 20251.0Phone staff at this location was unbelievably rude. I’ve banked with Umpqua most of my adult life and had never had a bad experience prior to a phone call with the branch staff at this location on 08/04/2025. I was mocked, made to feel belittled and told contradictory information. When pointing this out to the staff member with their own words and asking to speak with a manager, I was hung up on. The South Sixth St. location is wonderful and full of amazing staff, unlike this location.
- MFMatt FuquayJun 30, 20211.0Was happy until they froze my account with out notice. Then informed me I had to go in and clear some things up but have to wear a mask. I don’t like being forced to jump through the fire in order to get what’s already mine. Pick anywhere else to bank!
- DWD WhiteheadOct 14, 20202.0Gets pretty bad when you can't get quarters for your business vfw has 2different accounts and when can't get quarters for both accounts it's pretty bad business
- SXSlizwaq XMar 8, 20191.0If you need a bank that has experience, if you need a bank that keeps up with technology and if you need a bank that will allow you to sleep at night while they handle your money go somewhere else. Doesn’t matter , anywhere else. There customer service skills are unmatched but their banking acumen leaves much to be desired. Trust me, GO SOMEWHERE ELSE!
Frequently Asked Questions About Columbia Bank
What are the regular business hours for Columbia Bank at 540 Main Street, Klamath Falls?
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Columbia Bank offer drive-through service hours?
Yes, the drive-through is available Monday to Friday, 9:00 AM to 5:00 PM, and is closed on weekends.
Is Columbia Bank open on public holidays?
Columbia Bank is closed on major holidays such as November 11, November 27, December 25, and January 1.
Where is Columbia Bank located in Klamath Falls?
The bank is located at 540 Main Street, Klamath Falls, Oregon, 97601.
How can I contact Columbia Bank by phone?
You can reach Columbia Bank by phone at +1 541-882-3444 or their toll-free number +1 866-486-7782.
Does Columbia Bank have an online presence for more information?
Yes, you can visit their website at https://locations.umpquabank.com/or/klamath-falls/540-main-street or follow them on LinkedIn, Facebook, Instagram, and Twitter.
Are there ATM services near Columbia Bank?
Yes, there is an ATM named 'ATM - Columbia Bank' nearby which provides convenient access to cash.
What are some dining options near Columbia Bank for a meal before or after my visit?
You can enjoy sushi at Tobiko or visit Amy's Cafe for coffee and smoothies, both located close to Columbia Bank.
What local attractions can I visit near Columbia Bank in Klamath Falls?
Nearby attractions include Sugarman's Corner public plaza and Downtown Klamath Falls, both great for leisure activities before or after your bank visit.
Are there other banks near Columbia Bank if I need alternative banking options?
Yes, Sterling Bank and Umpqua Bank branches are in close proximity to Columbia Bank for additional banking services.