KeyBank

2.5
13 reviews
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Business Details

7345 Ne Butler St, Hillsboro, OR
97124, United States
(503) 214-2140
https://www.key.com/locations/OR/Hillsboro/BRCH37200102/7345-Ne-Butler-St
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
7345 Ne Butler St, Hillsboro, OR
97124, United States

Hours

Reviews

2.5
13 reviews
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  • MH
    Mike Hasbargen
    Oct 24, 2023
    2.0
    Poor customer service here. Maybe other branches are different but the people that run this one are unreasonable and not very personable. My wallet was lost along with all of my forms of identification so I went in to get a temporary ATM card and a replacement debit card but was only issued a replacement debit card that got sent to my home address "that I confirmed with them verbally". I was told I could not get a temporary ATM card because I had no form of ID. I said fine, and I asked to just make a withdrawal from my checking account and offered to provide my mobile banking login information and prove to them I am the rightful owner and operator of my accounts and really begged for some help to get grocery money tonight but was told that they cannot trust me without government issue ID. (They said a temporary paper one from DMV would work). One would think if I'm offering to log in to my mobile app on the phone that I have so they could cross reference all of my account numbers and activity, they could make an exception if someone's really asking for help. Especially after doing many many years of business together. I have two checkings accounts, one savings account and a credit line through keybank. I guess you can look at this as a super secure way to bank but I'd like to work with people that are willing to work with me. I think it's safe to say I will be taking my business elsewhere. Nice job proud branch manager... I will say that the teller that helped me directly was actually helpful and kind. Not so much the shot caller that they had to refer to.
  • LS
    Lynette Sappington
    Oct 18, 2023
    5.0
    When our business was shut down for Covid our current bank would not participate in the paycheck protection program. This left our business without any assistance. We called every bank to see if we could get into the PPP through them. We were turned away by every bank except KeyBank. They are the reason that our business was able to survive the pandemic. We are truly grateful to KeyBank for actual being there to help local small businesses!
  • JG
    j gg
    May 30, 2018
    1.0
    Terrible customer service. I also feel like I was discriminated against. They needs some diversity training.
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Frequently Asked Questions About KeyBank

What are the general business hours of KeyBank in Hillsboro, OR?

KeyBank in Hillsboro is open Monday from 9:00 AM to 6:00 PM, and Tuesday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does KeyBank Hillsboro have a drive-through service and what are its hours?

Yes, KeyBank Hillsboro offers drive-through service. Its hours are Monday 9:00 AM to 6:00 PM, and Tuesday through Friday 9:00 AM to 5:00 PM. It is closed on weekends.