KeyBank

3.5
11 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
1980 River Rd, Eugene, OR
97404, United States

Hours

Reviews

3.5
11 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • TR
    T R
    Sep 29, 2025
    5.0
    Don't listen to the negative reviews. I've had personal and business accounts here and have never once had a negative experience. The branch is always calm and quiet, short lines, very kind tellers (Yuliza is a sweetheart) And the bankers here are the best. Sherly is absolutely amazing! I actually have a branch closer to me but choose to drive to this location because of the amazing staff and quick service. I appreciate you guys! - T
  • MM
    Mike
    Nov 20, 2020
    5.0
    Great staff and service, especially during COVID.
  • DS
    Dain Slatton
    Nov 21, 2017
    5.0
    My experience with them has been nothing but positive thus far. Edit: Some minor issues, but a far better bank than most still.
  • NW
    Nicole Wedertz
    Oct 18, 2017
    1.0
    If I could, I wouldn't give this bank a single star. I hardly ever right reviews but the service of this bank is appalling. We have several accounts there including a business account and we will moving all of our money. They like to nickle and dime their customers and do not have a clue about customer service. Do not trust them with your money, there are far better choices out there. So glad we were already banking elsewhere before all this happened.

Frequently Asked Questions About KeyBank

What are the regular operating hours for KeyBank at 1980 River Rd, Eugene?

KeyBank operates Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.

Does KeyBank offer drive-through banking services?

Yes, KeyBank offers drive-through banking services Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday until 6:00 PM. It's closed on weekends.