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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Don't listen to the negative reviews. I've had personal and business accounts here and have never once had a negative experience. The branch is always calm and quiet, short lines, very kind tellers (Yuliza is a sweetheart) And the bankers here are the best. Sherly is absolutely amazing! I actually have a branch closer to me but choose to drive to this location because of the amazing staff and quick service. I appreciate you guys! - T
MM
Mike
Nov 20, 2020
5.0
Great staff and service, especially during COVID.
DS
Dain Slatton
Nov 21, 2017
5.0
My experience with them has been nothing but positive thus far.
Edit: Some minor issues, but a far better bank than most still.
NW
Nicole Wedertz
Oct 18, 2017
1.0
If I could, I wouldn't give this bank a single star. I hardly ever right reviews but the service of this bank is appalling. We have several accounts there including a business account and we will moving all of our money. They like to nickle and dime their customers and do not have a clue about customer service. Do not trust them with your money, there are far better choices out there. So glad we were already banking elsewhere before all this happened.
What are the regular operating hours for KeyBank at 1980 River Rd, Eugene?
KeyBank operates Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
Does KeyBank offer drive-through banking services?
Yes, KeyBank offers drive-through banking services Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday until 6:00 PM. It's closed on weekends.
How can I schedule an appointment at the KeyBank Eugene branch?
You can schedule an appointment online via KeyBank's scheduling service at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH37200068&fs=1&appointmentTypeGroupId=banking&ch=yext
What banking products and services does KeyBank provide at this location?
This KeyBank location offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, and investment services.
What are KeyBank's holiday hours?
KeyBank is closed on the following holidays: November 11, November 27, and December 25 of 2025.
How can I contact KeyBank Eugene via phone or email?
You can call KeyBank at +1 541-484-3535 or use the alternate phone +1 541-338-5689. Email inquiries can be sent to OR0068_Keycenter@KeyBank.com.
What nearby coffee shops can I visit before or after banking at KeyBank?
Nearby coffee shops include Black Rock Coffee Bar and Espresso Express, both options where you can enjoy a coffee near KeyBank's Eugene branch.
Are there any entertainment venues near KeyBank in Eugene?
Yes, Firs Bowl Lanes and Firs Bowling Alley are nearby bowling alleys providing sports and recreational activities close to KeyBank.
What nearby food options are available near KeyBank?
You can find Domino's Pizza, Pizza Hut, Chen's Happy Garden, Pasteleria Colin bakery, Kim's Asian Cuisine, Abby's Legendary Pizza, Krispy Krunchy Chicken, and Falafel Of Eugene near KeyBank for a variety of dining choices.
How might nearby transportation services assist customers visiting KeyBank?
Superior Limo Eugene offers limousine services nearby, providing a convenient transportation option for customers traveling to or from KeyBank's location.