First Interstate Bank

2.8
11 reviews

About

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First Interstate Bank in Bend, OR offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Bend South branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
61250 S Highway 97, Bend, OR
97702, United States

Hours

Reviews

2.8
11 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • KN
    Kristen Nelson
    Mar 1, 2023
    1.0
    Horrible customer service. Used the drive through to make a simple deposit. I asked the woman working the window for a deposit slip and as I was sitting in my car filling it out, she glared at me the entire time. It was as if I was majorly inconveniencing her. So rude and completely unnecessary. Don't work in customer service if you can't be polite and nice. So happy to be doing my banking across the street at OnPoint now.
  • BR
    Brent Russell
    Jun 25, 2021
    1.0
    They have gotten worse and worse! Super slow, always such a pain. Let's start with the branch manager and his attitude. A couple of times I have had the displeasure of his attitude. He never could figure out my SBA loan which after multiple times and paperwork with these guys...I did myself...with success. Derek is very full of himself but doesn't seem to know much about running a business or treating other business owners correctly!
  • GO
    Gerald Turner (Business Owner)
    Aug 21, 2020
    5.0
    Awesome place to do business banking! Switched from BofA since their not really helpful to small business needs! Thank you First Interstate Bank
  • RV
    Ryan Vidal
    Feb 20, 2016
    5.0
    ••Edited•• BOTC (was) an awesome place to bank. (BOTC was recently acquired by First Interstate Bank, another home town style, regional Bank. FIB has done a tremendous job keeping the same atmosphere and) local feel and local connection (that BOTC had cultivated through its years of operation). Staff is (still) very friendly and knowledgeable. Transactions are quick, easy and accurate. No problems whatsoever. Even like the mobile app, it works great. Also, the name of the new owners of BOTC is "FIRST Interstate Bank," not sure why it's only showing up as "Interstate Bank."

Frequently Asked Questions About First Interstate Bank

What are the regular business hours for First Interstate Bank in Bend, OR?

The First Interstate Bank Bend South branch is open Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends.

Does First Interstate Bank offer drive-through banking services?

Yes, the Bend South branch offers drive-through banking services Monday through Friday from 9:00 AM to 5:30 PM, closed on weekends and certain holidays.