First Interstate Bank

3.4
16 reviews
Exterior image of First Interstate Bank in Bend, Oregon.

About

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First Interstate Bank in Bend, OR offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Bend Downtown branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Interstate Bank
1100 Northwest Wall Street, Bend, OR
97703, United States

Hours

Reviews

3.4
16 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • PW
    Paxton Wormley
    Dec 26, 2025
    1.0
    Disappointed. I needed change for $5.00 bill but teller could not do it because I did not have an account.
  • LN
    Lori Nielsen
    Oct 15, 2025
    5.0
    We really appreciated the customer service from the tellers to help some travelers from out of state that left home without their checks. Thanks again!
  • CN
    Christy Nickey
    Jul 17, 2025
    5.0
    I love those tellers at the drive through always so efficient and kind and they know who I am as a regular. I do also have wonderful service inside the branch as well. Best branch in town.
  • UF
    Uriel Fox
    Aug 7, 2024
    5.0
    Marci and Ariel, at the uptown Bend drive up, have always been friendly, professional, and willing to help me with both my private and business banking needs.
  • DC
    Deb Curry
    May 24, 2022
    1.0
    The service at this branch is abysmal. If I could give zero stars I would. I called five times and only got a recording to leave a message because - you know- "all representative are currently busy". I left a message each time, with elevated frustration with each call. NOBODY EVERY CALLED ME BACK. This was over a three week time period. Surely somebody could have called within that time. Take your business elsewhere - Umpqua is wonderful!

Frequently Asked Questions About First Interstate Bank

What are the regular business hours of First Interstate Bank in Bend, OR?

The First Interstate Bank Bend Downtown branch is open Monday through Friday from 9:00 AM to 5:30 PM and closed on Saturdays and Sundays.

Does First Interstate Bank offer drive-thru banking services?

Yes, First Interstate Bank in Bend has a drive-thru service available Monday through Friday from 9:00 AM to 5:30 PM, and closed on weekends.