Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
I recently fell victim to a scam. Instead of doing due diligence and catching this scam early, Columbia bank sat back and let thousands be transferred out of my account while telling me through their app that I was actually gaining money. After a week of this, Columbia caught onto the scam being run on me, pulled thousands of dollars from my account and locked my out of both of my accounts with no notice or recourse. As far as I am concerned, I was scammed twice, first by the online scammer, and second by Columbia bank. When I tried to figure out what was happening, Columbia made me wait for hours to hear from a grossly unprofessional customer service representative who went out of his way to belittle me after I just found out I had thousands of dollars stolen from me. A truly awful and incompetent company. As a (soon-to-be former) customer of over a decade, do not bank here.
SF
Sandy Fitzgerald
Apr 3, 2025
5.0
There is a employee that has transferred from the Umpqua on knolls and and he just started working there he just had a baby his name is Jose Lewis and we my daughter and I loved him at the one branch on Wendy knolls and no I'm
GC
Gary Crosswhite
Nov 16, 2023
1.0
Worst run bank in Bend. Countless issues, from shorting my cash deposit to 30 min wait in line with only 1 person in front of me. Reported the short cash and never received a follow up from management. Strongly suggest another branch or even better a different bank.
JS
Jon Stewart
Mar 1, 2019
1.0
Parked my work truck outside of this business after plowing snow from their parking lot after a huge snow storm. Returned to find a not on my truck asking me not to park my "farm truck" near their business as it is a high end bank and it would hurt their reputation. Very rude. Your welcome for clearing the lot for your "high end business".
What are the regular business hours for Columbia Bank at 390 SW Century Drive?
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Columbia Bank offer drive-through services?
Yes, Columbia Bank provides drive-through services Monday through Friday from 9:00 AM to 5:00 PM.
Is Columbia Bank open on holidays?
Columbia Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I make an appointment or reservation with Columbia Bank?
You can book an appointment through their online reservation link: https://outlook.office365.com/owa/calendar/BendCenturyDriv@Columbiabank.com/bookings/.
What are the contact phone numbers for Columbia Bank?
The main phone number is +1 541-312-6061, and the toll-free number is +1 866-486-7782.
Where is Columbia Bank located?
Columbia Bank is located at 390 SW Century Drive, Suite 100, Bend, OR 97702, United States.
What type of banking services does Columbia Bank provide?
Columbia Bank offers financial solutions including personal and business banking, loans, and community-focused banking services.
What nearby dining options are available around Columbia Bank?
Nearby restaurants include Pacific Pizza and Brew, a pizza and brewery spot, Dear Mom Cafe for Thai cuisine, and Vida y Tacos offering Mexican fast food.
Are there nearby medical or wellness services near Columbia Bank?
Yes, nearby options include Westside Pharmacy, Ideal Health Chiropractic, B-Line Clinic, Starbird Women's Health, and RISE Modern Wellness spa.
Which nearby professional and financial services might be useful when visiting Columbia Bank?
Nearby services include Matt Martino financial services, BBSI Bend employment agencies, Juniper Insurance, and Dylan Darling Real Estate.