Wells Fargo Bank

Reviews

• JP

  Joseph Phillips

  Aug 12, 2025
  5.0
  Nice people, good service.
• SR

  Sean Reeves

  Oct 13, 2023
  1.0
  This branch has very bad service. Wells Fargo in general has been nothing but horrible in the one week I've attempted to be a customer. I have had a long series of nightmares including literally not being able to access my account online at all, and having ALL THREE ATMs in the rural region out of order at once over a weekend. As a walk in I was told I would have to set an appointment, and when I suggested that I could wait and see if the banker could squeeze me in I was essentially told to leave and come back at my appointment time. When I very simply stated my feeling of Wells Fargo, as a business, generally not feeling any urgency to help me the teller I was speaking with became passive aggressive and rude on a personal level. She gave me attitude and sarcastically asked if I wanted her to kick out the current customer and help me instead. If I was already frustrated with my banking experience, a rude teller personally insulting me only makes matters that much worse.
• CG

  chocha glowacz

  Mar 30, 2023
  1.0
  will preface this review with an obligatory, "usually they have the check deposited and the receipt back before im even ready for the tube to come back, theyre usually that awesome". *Also, will say i *absolutely* get that new hires need grace and that well..some days stuff happens, right? ALSO-this is my mothers bank. My sweet, kind, if a bit technologically behind, and 99.9999% of the time the tellers are fricking incredible Super kind to her and very patient so thank you. HOWever. Today i was on speaker with my wife while she was racing around on her lunch to do a thing we do every month, for the last ?*five* yes five years. She handed the check over, which on the back reads, "for deposit only" and the persons name who floats our mortgage on it. Same as every single month. AND, the check is from..my wife, so shes not there attempting to write a check to herself. ive even done the deposit, tons of times(see above). Never ever had a problem, life happens tho-i get it. BUT. This person asked my wife to see her ID(the mortgage holders name) wherein she explained...this is for our mortgage, im not " " im "x" and i deposit this every month-to the woman on the bacl of the check. The teller then tells my wife that the numbers dont match up. My wife reads the deposit number aloud(im on speaker-shes still polite but gettin edgy for sure) The woman says "ohhhhhh blank blank TWOOOOO...." turns and goes..? My wife then tells me shes way late to work at this point and we got some gnar medical news yesterday and are procesessing that and trying to keep...life..together...so she texts her super like hey im so so sorry i dunno whats happening im stuck in the drive thru and theres no one here,.." A different woman comes out...finishes the transaction, doesnt say "hey sorry about that wait", or, "hi, we are in training rn, ty for your patience and im sorry for the wait", or, "sorry about that wait, the numbers thing threw her off". OR...the woman could have come back *herself, and said.."hey that sucked right? im so sorry, thanks for being so cool, im new and i know that took a lot of time." or a bs generic, "sorry, have a nice day". Nothing. So again, life happens, believe me, i get it. we dont know what kind of day yall are having but yall darn sure know what kind we are cos we are crying in the drive through. Then crying in the parking lot of work because no one gives a darn beyond themselves sometimes.. im sorry for whatever happened that caused that teller to not come back and finish the deposit herself and end the transaction, but my wife deserved at least a word. That was bs imo. Thank you for otherwise being a really terrific team.

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