Columbia Bank

4.1
11 reviews

About

BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
1122 Duane St, Astoria, OR
97103, United States

Hours

Reviews

4.1
11 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 star
2
  • LS
    Laura Schneider
    Mar 24, 2025
    3.0
    Love the people who work there. They are so helpful and nice. Business owner/personal account issues include an ATM that still does not accept deposits. This is an issue when we have a 5 day bank holiday and no way to add cash funds. Also, I've just learned that Umpqua only releases 3 months of expenses to tax preparers. I'll be spending the next two days manually entering expenses unnecessarily. This one sounds silly but the parking lot is completely full on weekends in the summer from tourists so actual bank customers have nowhere to park. They said they can't do anything about that.
  • TF
    Thomas Fink
    Jan 25, 2024
    5.0
    Very friendly staff. They are all so helpful. Definitely recommend.
  • JJ
    jeremy
    Aug 2, 2023
    5.0
    Michael P was very helpful with our banking needs while on our trip and even recommended some local spots to check out. We appreciated his kindness!
  • MD
    Marian Derlet
    May 18, 2018
    5.0
    I needed a local bank that provided safe deposit as well as other banking services. I called US Bank ( a local number) and got a recording talking about online banking.The recording ended the call. Poor customer service. Given the fraud perpetrated on customers by Wells Fargo, I did not want to deal with that bank (although I am sorry for the local employees who may not have participated in wrong doing). I called Columbia Bank and Lisa answered the phone promptly, answered my questions, and told me that she or Jessica could help me when I came in. When I went to the bank, Jessica helped me set up my accounts as well as the safe deposit box. She was knowledgeable, courteous and efficient. Based on my first encounters with the staff at Columbia Bank, I highly recommend them. Also, while I was waiting I read in their prospectus that for 2017 they were rated #11 in best banks by Forbes. I highly recommend them for their efficient and personable staff as well as their status as rated by Forbes.
  • RB
    Roxanne Boen
    Nov 7, 2017
    1.0
    I am on day 2 of attempting to take care of my deceased fathers affair. I have all the court papers that I am administrator of the estate, and they will not allow me to even allow me to enter the SD box's. Sad state of affairs when you are grieving, have proof legally w/ ID to take care of things. Do I really have to get my attorney involved????

Frequently Asked Questions About Columbia Bank

What are the regular operating hours of Columbia Bank at 1122 Duane St, Astoria?

Columbia Bank in Astoria is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does Columbia Bank offer drive-through services, and what are the drive-through hours?

Yes, Columbia Bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM. It is closed on weekends.