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First Interstate Bank in Ashland, OR offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Ashland branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
I am not a member of this bank, but I bring my grandmother here a few times each month. After every visit, she always raves about the excellent customer service she receives from 2 employees in particular. Thank you so much to Drake and Tyler for your kindness and patience, it means a lot to both her and I.
ZU
Zack Uzi
Aug 4, 2020
5.0
I have been with this bank trough several transitions from Bank of America to Bank of Cascadews to First Interstate bank. The people that work there are amazing! They have always been there for me and go above and beyond to help. I have never experienced such a personal touch from a bank.
JS
Julia Seidler
Apr 11, 2018
1.0
Bad Service, employés teller need training in customer servivce.
Good afternoon.
I wish to report that today I was improperly treated at your bank branch located at 2305 Ashland St. Suite B, Ashland Or 97520 by the teller Bernice Manzano, who did not have the capacity to make a transaction to deposit my check in another account . First I gave her in writing the account number to which the deposit should be made, but she could not find the number of the account, because I only showed her the last eight digits, just as I have done previously there.
Because of this, another employee of a desk approached, a thin older woman, dark hair, to investigate what happened. I explained to her about my transaction and she was quite rude in answering me.
My husband and I have had our accounts since Bank Cascadas about six years ago, and it is the first time that I have encountered inefficient employees without access to public service.
Train your staff, otherwise, change banks and we will let our friends know.
Employees must understand that without clients, they do not have a job. Customer service is very important, and above all, education.
Thank you for your attention.
JC
Jules Clay
Mar 27, 2017
2.0
A rinky dink outfit in just about all respects - apparently, they can't even afford to put up a sign street-side to announce their presence, and recently ended Saturday business hours. I can't imagine what will be next after their recent "surprise" sale - wouldn't be surprised if they closed the branch.
BH
Brent Henrikson
Jul 6, 2016
1.0
Needed cash for transportation as I was visiting Ashland. Bank of the cascades ATM Charged me $8.00 in fees without consent!
Insert card and it asks me if I want a balance inquiry. No fee warning. I think why not and it spits out a receipt and my card. Then I make a withdrawal and consent to a $3.00 fee.
The next day I see I was charged the following :
$3.00 for the "withdrawal fee"
$2.50 for an "ATM fee"
$2.50 for a balance inquiry
ALL FROM BANK OF THE CASCADES
That's $8.00 for one ATM visit and $5 of those were not disclosed to me! The machine said there would be a $3.00 fee when I made the withdrawal, which I think is a lot but standard. Pure greed and deceit. Feel totally exploited and I know there is nothing I can do to get my money back.
Frequently Asked Questions About First Interstate Bank
What are the regular business hours for First Interstate Bank in Ashland?
First Interstate Bank in Ashland is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on weekends.
Does First Interstate Bank offer drive-through banking services?
Yes, the Ashland branch has a drive-through service available Monday to Friday from 9:00 AM to 5:30 PM.
Is the First Interstate Bank Ashland branch open on holidays?
The bank is closed on certain holidays including November 11, November 27, and December 25 in 2025.
What types of banking products are available at First Interstate Bank in Ashland?
They offer personal and business checking and savings accounts, credit cards, loans including personal, home, auto, mortgage, and construction loans, as well as wealth management and merchant services.
What services can customers access at First Interstate Bank Ashland?
Customers can use mobile and online banking including bill pay and deposits, drive-up services, ATM access, wire transfers, loans, escrow and treasury services, and online account opening.
Where is First Interstate Bank located in Ashland, OR?
It is located at 2235 Ashland St., Ashland, OR 97520, United States.
Does the Ashland branch of First Interstate Bank have wheelchair accessible entrances?
Yes, the branch has wheelchair accessible entrances to accommodate all customers.
Are there other banks near First Interstate Bank in Ashland?
Yes, nearby banks include Banner Bank which you might consider if looking for additional banking options in the area.
What dining options are near First Interstate Bank in Ashland for a meal after banking?
You can visit nearby restaurants like Yuan Yuan Restaurant or Jade Dragon for Asian cuisine, or Taco Bell for quick fast food meals after your banking visit.
What fitness centers are located near First Interstate Bank Ashland?
Nearby fitness options include SENNsational Performance, Snap Fitness, Holistic Health & Fitness, Kleiman and Stamper Physical, and the Ashland Family YMCA, great for staying active before or after your bank visit.