First Interstate Bank

2.8
14 reviews
Exterior image of First Interstate Bank in Ashland, Oregon.

About

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First Interstate Bank in Ashland, OR offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Ashland branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
2235 Ashland St., Ashland, OR
97520, United States

Hours

Reviews

2.8
14 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
7
  • AW
    Alden Walker
    Jun 24, 2025
    5.0
    I am not a member of this bank, but I bring my grandmother here a few times each month. After every visit, she always raves about the excellent customer service she receives from 2 employees in particular. Thank you so much to Drake and Tyler for your kindness and patience, it means a lot to both her and I.
  • ZU
    Zack Uzi
    Aug 4, 2020
    5.0
    I have been with this bank trough several transitions from Bank of America to Bank of Cascadews to First Interstate bank. The people that work there are amazing! They have always been there for me and go above and beyond to help. I have never experienced such a personal touch from a bank.
  • JS
    Julia Seidler
    Apr 11, 2018
    1.0
    Bad Service, employés teller need training in customer servivce. Good afternoon. I wish to report that today I was improperly treated at your bank branch located at 2305 Ashland St. Suite B, Ashland Or 97520 by the teller Bernice Manzano, who did not have the capacity to make a transaction to deposit my check in another account . First I gave her in writing the account number to which the deposit should be made, but she could not find the number of the account, because I only showed her the last eight digits, just as I have done previously there. Because of this, another employee of a desk approached, a thin older woman, dark hair, to investigate what happened. I explained to her about my transaction and she was quite rude in answering me. My husband and I have had our accounts since Bank Cascadas about six years ago, and it is the first time that I have encountered inefficient employees without access to public service. Train your staff, otherwise, change banks and we will let our friends know. Employees must understand that without clients, they do not have a job. Customer service is very important, and above all, education. Thank you for your attention.
  • JC
    Jules Clay
    Mar 27, 2017
    2.0
    A rinky dink outfit in just about all respects - apparently, they can't even afford to put up a sign street-side to announce their presence, and recently ended Saturday business hours. I can't imagine what will be next after their recent "surprise" sale - wouldn't be surprised if they closed the branch.
  • BH
    Brent Henrikson
    Jul 6, 2016
    1.0
    Needed cash for transportation as I was visiting Ashland. Bank of the cascades ATM Charged me $8.00 in fees without consent! Insert card and it asks me if I want a balance inquiry. No fee warning. I think why not and it spits out a receipt and my card. Then I make a withdrawal and consent to a $3.00 fee. The next day I see I was charged the following : $3.00 for the "withdrawal fee" $2.50 for an "ATM fee" $2.50 for a balance inquiry ALL FROM BANK OF THE CASCADES That's $8.00 for one ATM visit and $5 of those were not disclosed to me! The machine said there would be a $3.00 fee when I made the withdrawal, which I think is a lot but standard. Pure greed and deceit. Feel totally exploited and I know there is nothing I can do to get my money back.

Frequently Asked Questions About First Interstate Bank

What are the regular business hours for First Interstate Bank in Ashland?

First Interstate Bank in Ashland is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on weekends.

Does First Interstate Bank offer drive-through banking services?

Yes, the Ashland branch has a drive-through service available Monday to Friday from 9:00 AM to 5:30 PM.