Columbia Bank

3.7
13 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Details

  • Drive-throughAvailable

Location

Columbia Bank
250 Pioneer Street, Ashland, OR
97520, United States

Hours

Reviews

3.7
13 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
4
  • TW
    Travel Dream West
    Feb 21, 2025
    5.0
    I am banking with Umpqua for 33 years, first at the Talent branch, then at the Phoenix and Ashland branches. I always was pleased with the very professional, fast service and friendly staff. Calling in for a question is quick and easy as you can speak with a local associate. I go there for a free notary every year, most of the time served by the same staff I know for years, It is my favorite bank of all.
  • TD
    Tara Davis
    Nov 20, 2023
    1.0
    If I could give it no stars I would. Rudest staff members ever. Especially the manager! They supposedly weren’t able to deposit a check that was endorsed to me? But yet I’ve had it done multiple times at other locations. Now being new to the Ashland area so I went here & this was my first experience. Considering moving banks since this is the only location close to where I live now. Told them that & they didn’t even care, absolute joke. Going to close my account at a different branch, couldn’t even stand to be in there long enough to deal with their ignorant incompetence. Because I was also asked to come inside from “trying” to use the drive through. Honestly most pathetic experience I’ve ever experienced.
  • MJ
    Melanie Jones
    Mar 10, 2023
    1.0
    No stars if I could. Better rates are available elsewhere. Who cares if they know your name, I'm interested in my interest rate.
  • JG
    Jeffrey Gillespie
    Jul 5, 2021
    5.0
    By far the best banking experience in the Rogue Valley. They know you by name and they always go the distance on little extras that other, larger retail banks in the area wouldn't even consider. I'm a fan.
  • VL
    Victoria Leo
    Feb 3, 2017
    5.0
    Good experiences for many years. My real criterion for good customer service is whether you can get an exception to rules when you need it. Some banking rules are Federal and can't shift, but fees and services - you bet. I utterly adore my Washington state Umpqua bank for loans, multiple-account bundles, and the folks here are friendly and helpful as well. I only do mundane things so far, as a part-time resident, so we'll see how they are when more complex problems crop up...

Frequently Asked Questions About Columbia Bank

What are the regular business hours of Columbia Bank at 250 Pioneer Street in Ashland, OR?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.

Does Columbia Bank offer drive-through banking services?

Yes, Columbia Bank at this location offers drive-through services from 9:00 AM to 5:00 PM, Monday through Friday.