KeyBank

3.0
24 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
17455 Sw Farmington Rd, Aloha, OR
97007, United States

Hours

Reviews

3.0
24 reviews
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  • JH
    John Hansen
    Sep 8, 2025
    5.0
    This key has been my branch since the mid 1980s. Always had great luck here , its nice to see employees that have been here for years and you get to know by name.
  • RH
    Raymond Hall
    Jul 27, 2025
    1.0
    Just opened a new account said if I electronically deposited my check they would hold for two weeks so come in and do it in person showed the next day I had my funds and the next day after that it showed they were holding it for 2 weeks I work for trimet people it's a real check and the guy that helped me obviously doesn't have a clue what's going on i will be going in and getting my money and closing this account bad first impression done with key bank
  • JN
    journey newson
    Jun 3, 2025
    1.0
    Waited 10 mins for a roll of quarters. No tellers, people taking lunches while there’s a line… obviously customer service is not their number 1 priority. Terrible management here 0/0 stars ⭐️ if I could.
  • NM
    Nicole McDougal
    Apr 12, 2015
    1.0
    I wish I could give zero stars. My husband has been a Key Bank customer for decades, and today was the last straw. We will be switching banks. We were treated as an annoyance when we had questions about our accounts (because it seems there was an error with the timing of credits and debits). Not only did it seem like we were annoying the tellers and managers with our questions, we were told several times that we should have known certain things. Our questions were not answered, we were not helped, and we were asked to move out of line to help other customers. We were told we could wait 20 minutes to be helped or make an appointment for Monday. They were rude, unhelpful, and uncaring. So yes, this was the last straw. The other straws were little things that all added up to one sad fact: Key Bank is no longer the local, friendly, caring choice. They are a big bank that chooses to focus on their profits over their customers. We will be moving our business to a local credit union who still cares about their customers like they are people.

Frequently Asked Questions About KeyBank

What are KeyBank's regular branch hours?

KeyBank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.

Does KeyBank have drive-through banking services?

Yes, KeyBank offers drive-through banking which operates Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 1:00 PM.