TD Canada Trust Branch and ATM

Reviews

• PW

  PapaJohn Wick

  Oct 21, 2025
  1.0
  Tellers mean mugging me, decided to tell me after 10 mins of waiting in line that "systems are down" and i could not take out cash. Very unprofessional. Very disrespect.
• MM

  Maarten

  Oct 18, 2025
  1.0
  The last time I went into this branch, I had ordered a new bank card but with the mail strike it's been stuck in the mail!! So I received a email he first day they went on strike to come into a TD branch and they could help me better at getting easier access to my account rather then n wait so I decided to and when I got there and explained my situation the clerk didn't seem to understand English well and the manager came over and didn't even care at all what was going on and I said look your bank sent me this email it's not my fault your bank didn't tell me I would have to wait to use my bank account until my card came some now I have to come into the branch until I get!! The manager basically said something rude under her breath walked away so I said just give me my cash please I don't gor time to argue with you two especially when you don't care anyways!! So she goes to get my money and I can see her the clerk and the manger talking about me , this and that so I said you know it's not good to talk about your customers you know? The manager looked at me with this face like do you think I care look!! This isn't the only branch I have had problems at! The one downtown on Ouellette I had a clerk ask me why I was cashing my government cheques because I just did my taxes and I had a couple GST, income tax and trillium!! She said why are you cashing one again when you cashed like yesterday? I was like are you kidding me?? These are from the government look at it it's got the Canada seal etc? I was like do you mind? She said oh I'm sorry I shouldn't be asking things like that!!! I know it's not all employees because I have had some really great ones but there are a few that make me shake my head like asking why are they in that role?? They can't even speak English or talk to a customer properly!!! That makes not just the bank look bad but any type of business place bad!! It blows my mind!!!
• DM

  Dark Messiah

  Aug 11, 2025
  1.0
  I recently visited the TD Bank on Ottawa Street and had a very disappointing experience. The new employee, Maya, should work on improving her customer service and soft skills. Her behavior was rude and dismissive, and while I hadn’t planned to close my account that day, her attitude gave me the excuse to do so. I hope management addresses this so future customers have a more respectful and welcoming experience.
• CK

  Candie Keelan

  Jul 25, 2025
  1.0
  Switching banks immediately
• CC

  Chris

  Jun 28, 2025
  1.0
  Locked doors to ATM's. Not 24 hour.

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