From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
I had to visit the bank today to address multiple matters the customer service associate Krupa, met me with kindness and patience. I was a bit of a difficult customer with all of my requests and circumstances and she was able to assist me with everything with a smile on her face. Thanks for all of your help Krupa!
II
Ian
Jul 21, 2025
1.0
Completely unresponsive to emails or phonecalls
WF
Walid Fath
Jun 7, 2025
1.0
I’ve been a loyal TD customer for over 11 years, and for the past 5 years, I’ve done my business banking specifically with the Conestoga Mall branch. Unfortunately, their customer service has completely deteriorated over the last year.
They never respond to emails. They never answer the phone. Trying to get in touch with someone—anyone—who’s willing to help is nearly impossible. I even filed a formal complaint with the branch, and they didn’t even follow up. That alone shows how little they value their clients.
This branch has demonstrated a complete lack of professionalism and care when it comes to handling business accounts. It’s frustrating and disappointing to be treated this way after years of loyalty.
If you’re thinking of opening an account or doing business here—don’t. This branch is unresponsive, careless, and frankly, not worth your time.Doesn’t even deserve a 1 star.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What services does TD Canada Trust Branch and ATM offer?
TD Canada Trust offers personal and business banking services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning.
What are the opening hours of TD Canada Trust Branch and ATM in Waterloo?
The branch is open Monday to Wednesday from 9:00 AM to 6:00 PM, Thursday and Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.
Where is the TD Canada Trust Branch located in Waterloo?
It is located at C1a-550 King Street North, Waterloo, ON, N2L5W6, Canada.
Can I schedule an appointment with TD Canada Trust online?
Yes, you can schedule an appointment online via their online booking portal or through the TD Canada app.
Which languages are supported at TD Canada Trust Branch and ATM in Waterloo?
The branch supports English, Hindi, Punjabi, and Urdu languages.
Does the TD Canada Trust Branch in Waterloo have a drive-through service?
No, this branch does not offer drive-through banking services.
What nearby shoe stores can I visit when I go to TD Canada Trust at King Street North?
Nearby shoe stores include Saucony, SoftMoc, Browns Shoes, and Dynamite, offering a range of footwear options for customers.
Are there any nearby coffee shops near TD Canada Trust to relax after banking?
Yes, Tim Hortons and Nespresso Boutique Conestoga are nearby coffee shops where you can enjoy a coffee before or after your visit to TD Canada Trust.
Can I visit nearby clothing stores close to TD Canada Trust in Waterloo?
Yes, there are several nearby clothing stores including Aerie, Sirens Fashion, Roots, Garage, and lululemon Waterloo for a variety of fashion needs.
Is there public transit or landmarks near TD Canada Trust Branch to help with directions?
While specific transit stations are not listed, TD Canada Trust is near well-known landmarks such as Conestoga Mall, making it easy to locate the branch.