TD Canada Trust Branch and ATM

2.2
144 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
777 Bay St, Toronto, ON
M5G2C8, Canada

Hours

Reviews

2.2
144 reviews
5 stars
30
4 stars
13
3 stars
3
2 stars
9
1 star
89
  • MB
    Mrinmay Baidya
    Nov 6, 2025
    1.0
    I had an extremely frustrating experience with this branch. My credit card was frozen, and even after visiting three times, the issue remains unresolved. The credit card team says the bank has to unfreeze it, but the front desk staff had no clue and showed no willingness to help. Absolutely no sense of hospitality and very unprofessional behaviour throughout. Disappointed and would strongly advise others to avoid this branch.
  • SC
    Sheila Cavion
    Sep 28, 2025
    1.0
    The staff is really inconsiderate of the customers at this branch.
  • RR
    Ruba
    Sep 12, 2025
    1.0
    I now understand the reviews of the TD here. This branch is so disappointing, I've been a client for well over 30 years. It's a hit and miss with the tellers. Most are deeply unprofessional, inappropriate and extremely inexperienced. Today was really interesting, something that should have taken 10 minutes took 45 minutes, The hostility, the judgment, completely out of nowhere. For a very basic request, we got an earful about other stuff that didn't make any sense. And then at the end of this 45 minutes the manager clarified that yes they were wrong and they had the wrong information which could have been catastrophic a month from now. Anyway, the reviews are right. Trust them.
  • VG
    Victor Gromozov
    Sep 10, 2025
    1.0
    Always long lines and not enough staff.
  • JB
    jenny b
    Sep 9, 2025
    1.0
    I accidentally left $100 in the dispenser draw & didn't realize until it was too late & the drawer closed. I spoke to manager about it but she said nothing could be done..They stole the $100 from me. TERRIBLE CUSTOMER SERVICE. Not even an apology.

Frequently Asked Questions About TD Canada Trust Branch and ATM

What services does TD Canada Trust Branch and ATM at 777 Bay St offer?

TD Canada Trust Branch and ATM provides a variety of personal and business banking services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning.

What are the operating hours of the TD Canada Trust Branch and ATM on weekdays?

The branch is open from 9:00 AM to 6:00 PM Monday to Wednesday, and extended hours from 9:00 AM to 8:00 PM on Thursday and Friday.