From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
I had an extremely disappointing experience at this TD Bank branch on Friday, January 9 around 11:30 AM. When I approached the front desk to ask about unknown charges on my own TD Bank account, the bank employee treated me unfairly and unprofessionally.
Instead of explaining the charges or directing me to someone who could help, I was told that I did not have the right to know about the charges on my own account. The employee completely refused to assist me and showed no interest in resolving the issue.
This is unacceptable behavior for a bank. Customers absolutely have the right to ask questions about their own accounts, and I was shocked by the dismissive and disrespectful treatment I received. I left without any explanation or help.
Very poor customer service. I expect much better from TD Bank.
EE
ephili
Oct 30, 2025
5.0
I was there today in distress, and the manager, D, along with her amazing staff, went above and beyond to help me. Keep up the great work — you truly surpass the meaning of excellent customer service! Elizabeth 🌹
CW
Chen W
Oct 30, 2025
1.0
The manager was Irritated and acting not professional…
AS
ahely shemontee
Aug 22, 2023
1.0
Honestly the worst customer service I have ever seen. They have no regards to a customers time. I applied for a account online and got no notification that I needed to bring in Id to the bank. Now the bank ppl are saying I also need a passport. Absolute garbage service
AM
Alex Marr
Dec 2, 2019
1.0
Dealing with these people was worse than pulling teeth. Nobody could do anything for themselves and I thus ended up having to wait for them to call a head office just to be told that I needed to speak to a manager.
Utter waste of time and resources.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What types of banking services does TD Canada Trust Branch and ATM offer?
TD Canada Trust Branch and ATM offers Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for both personal and business banking needs.
Where is TD Canada Trust Branch and ATM located?
It is located at 420 Bloor St East, Toronto, ON, M4W1H4, Canada.
What are the operating hours of TD Canada Trust Branch and ATM?
The branch is open from 9:00 AM to 6:00 PM Monday to Friday, 9:00 AM to 4:00 PM on Saturdays, and closed on Sundays.
Does TD Canada Trust Branch and ATM have a drive-through service?
No, this branch does not have a drive-through service.
What languages are supported at TD Canada Trust Branch and ATM?
The branch supports Spanish, English, Punjabi, Portuguese, Hindi, and Russian languages.
How can I schedule an appointment at TD Canada Trust Branch and ATM?
You can schedule an appointment online via their booking page at td.com or through the TD Canada app available on the Apple App Store.
What is the main contact number for TD Canada Trust Branch and ATM?
The main phone number is +1 416-944-6294.
Are there ATM services available at or near TD Canada Trust Branch?
Yes, both TD Canada Trust Branch and the nearby TD Bank offer ATM services in this area.
What nearby public transportation options can help me get to TD Canada Trust Branch and ATM?
Sherbourne station, a train station nearby, provides convenient public transportation access to the branch.
Can I visit any nearby places to eat or relax before or after my visit to TD Canada Trust Branch and ATM?
Yes, nearby spots like Pita Land Shawarma for Middle Eastern cuisine, Tim Hortons for coffee and fast food, and Groundhog Pub if you want to relax at a bar are great options.