TD Canada Trust Branch and ATM

3.6
38 reviews

About

BankATMBusiness Banking ServiceTD Canada Trust
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
846 Eglinton Ave West, Toronto, ON
M6C2B7, Canada

Hours

Reviews

3.6
38 reviews
5 stars
22
4 stars
3
3 stars
1
2 stars
1
1 star
11
  • KL
    Keda Lewis
    Nov 4, 2025
    1.0
    Finally closed my account after repeated poor experiences with this branch. I really tried to avoid this place or smile with staff but it never gets any better. From my first visit, the frontline staff were unprofessional, and today confirmed my decision. When I told the teller I wanted to close my account due to poor service and high fees, the manager repeatedly intervened unnecessarily, creating an uncomfortable scene. I also noticed a clear difference in how other (non-ethnic) customers were treated with kindness and patience. The manger didn’t ask repeatedly if the other teller needed help when dealing with a longer conversation and situation. This branch needs serious training on customer service and bias awareness. My only wish is that I walked a few doors down to RBC when looking to open an account a year ago. The teller today around 3 pm (November 4th) was just annoyed that I wasn’t going to listen to more excuses and they never accepted help from that manager each time they asked showing this was not a situation that couldn’t be handled by teller.
  • JP
    Jennifer Purves
    Oct 7, 2025
    1.0
    Poor customer service. The workers there are rude and have a sense of entitlement. Two of the three servers were down. Instead of explaining this the 2 employees doing nothing did not vocalize this or think to put up a sign tp apologize for the inconvenience of for the line.
  • LP
    LOVE PEACE
    Jul 31, 2025
    5.0
    The best location and customer service!
  • JP
    John Payne
    Aug 2, 2023
    5.0
    Suhaanaa Bird , today gave me game -changing service by saving me at least an NSF penalty of $48. She understands ultimate customer service and by putting $11. of her own funds into my account to offset the unauthorized payment of $16.94 from SportsNet, saved my funds intended for my monthly personal belongings insurance from being pirated away by SN . She deserves a huge thank you and senior management recognition. I thank her from my heart ❤️ and I have never never been treated this way after being a customer for 67 years. I am 83 old and my first job was a water boy on a construction site in Toronto in 1954 . I too learned how to treat people in need . PLEASE PLEASE LOOK AFTER SUHAANAA Thanks, John E. Payne.
  • TG
    Trudie Gilbert
    Jul 26, 2023
    5.0
    I had an excellent experience at this location. Harshani helped us secure a home equity line of credit. She explained everything in detail ensuring that I understood. She was patient with my numerous requests and questions. Harshani made a tricky and stressful process feel a easy! Thanks !

Frequently Asked Questions About TD Canada Trust Branch and ATM

What personal and business banking services does TD Canada Trust Branch and ATM offer?

TD Canada Trust Branch and ATM offers Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning services for both personal and business banking needs.

What are the operating hours of TD Canada Trust Branch and ATM?

The branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.