TD Canada Trust Branch and ATM

2.7
90 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
15 York St, Toronto, ON
M5J0A3, Canada

Hours

Reviews

2.7
90 reviews
5 stars
31
4 stars
6
3 stars
2
2 stars
6
1 star
45
  • PF
    Pedro Fonseca
    Nov 5, 2025
    1.0
    Terrible service, 20min on the line and just 2 persons assisting customer with more 4 spots empty
  • AC
    Andrew Cheung
    Sep 21, 2025
    5.0
    Couldn't have asked for a friendlier or better service. I think the staff member was called Anita, and they were just so helpful and patient. Excellent customer service
  • JM
    Jess M
    Aug 8, 2025
    5.0
    I had an outstanding experience thanks to Prethi. I was dealing with a frustrating credit card issue, and she went above and beyond to resolve it quickly and professionally. Prethi took the time to listen, explained every step clearly, and didn’t stop until the problem was fully fixed. Her knowledge, patience, and genuine care for her clients truly set her apart. TD is lucky to have her!
  • AA
    Abdulnaser Allabwani
    Jul 4, 2025
    2.0
    Employees wandering around and clients waiting in line
  • CM
    Carlos Marchán
    May 29, 2025
    1.0
    I recently visited a TD Bank branch to deposit a cheque and had a deeply frustrating experience. The manager decided to place a hold on all or part of the funds—not based on any clear policy, but seemingly based on personal judgment and appearance. It felt like I was being judged by how I look or my ethnicity, which is unacceptable. TD Bank claims it’s to “prevent fraud,” but the truth is they have all the tools to verify the cheque quickly. They have the phone number of the person who issued the cheque, they have my Social Insurance Number, my phone number, my address, and even the details of both banks involved. Still, they force people to wait five to six business days to access their money. It seems more like an excuse to hold your funds so they can use your money internally while you wait. That’s not protection—it’s a delay tactic. The worst part is the judgmental discretion individual managers are allowed to exercise. This needs serious attention. In countries like Mexico, Brazil, or Colombia, banks often verify and clear funds within hours. Canada should be doing better.

Frequently Asked Questions About TD Canada Trust Branch and ATM

What types of banking services does TD Canada Trust Branch and ATM at 15 York St offer?

TD Canada Trust Branch and ATM provides chequing and savings accounts, credit cards, mortgages, loans, lines of credit, and retirement planning for personal and business banking needs.

Where is TD Canada Trust Branch and ATM located?

It is located at 15 York St, Toronto, ON, M5J0A3, Canada.