TD Canada Trust Branch and ATM

3.2
51 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
1039 Memorial Ave, Thunder Bay, ON
P7B4A4, Canada

Hours

Reviews

3.2
51 reviews
5 stars
23
4 stars
5
3 stars
3
2 stars
1
1 star
19
  • LG
    Lidia Groulx
    Oct 19, 2025
    5.0
    My review is about an employee, not the bank itself. I have recently had my issues professionally, courteously, promptly handled by Kurt McGuire. He has answered all my questions, phone calls and emails immediately or the same day , and contacted various divisions/departments to get the correct information needed to settle my financial situation. His calm, patient and caring demeanour gave me confidence and peace of mind that he could/would handle any complications that might arise.
  • VR
    Victoria Rockwell
    Oct 1, 2025
    1.0
    If I could give this a 0 I would.. The staff take their sweet time chatting up people at the counter. I was waiting for 30 minutes while this lady socializes with a customers at the counter. If I didn't need the bank so bad, I would have walked out myself like other people in line. Completely unacceptable. Sure small talk is fine but a whole conversation is not cool and when there is lots of people in line you think business over socializing is more important. We all have lives and people/family/pets/appointments to see waiting for us. I don't mind waiting in line but when I saw full blown conversation taking place and all other bank employees taking their sweet time behind the counter. Even training a new employee surrounded by bad customer service skills, I was blown away that this is how you teach a person and show how the work environment is.
  • DW
    Dft Weist
    Aug 9, 2025
    5.0
    I have no problem with staff,management or anything from this bank. They do what they are licensed to do.
  • AC
    A C
    Mar 28, 2023
    1.0
    The blond at the tellers desk today at 1145 was snotty and unhelpful. Bad customer service for a 30 year+customer. Maybe learn some PR while we are keeping a large sum of $ with u while buying a house.
  • CJ
    CurtisandRaven Johnson
    Apr 24, 2017
    5.0
    Always friendly and fast service. The staff is wonderful.

Frequently Asked Questions About TD Canada Trust Branch and ATM

What services does TD Canada Trust Branch and ATM offer?

TD Canada Trust provides a variety of personal and business banking services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning.

What are the operating hours of TD Canada Trust Branch and ATM?

The branch is open Monday to Friday from 9:00 AM to 6:00 PM, with extended hours until 8:00 PM on Wednesdays and Thursdays, and Saturdays from 9:00 AM to 4:00 PM. It is closed on Sundays.