TD Canada Trust Branch and ATM

2.7
106 reviews

About

BankATMBusiness Banking ServiceTD Canada Trust
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
1054 Centre St, Thornhill, ON
L4J3M8, Canada

Hours

Reviews

2.7
106 reviews
5 stars
41
4 stars
3
3 stars
0
2 stars
10
1 star
52
  • SS
    Sam S.
    Jan 3, 2026
    5.0
    I was very pleased with their service. Luca and Sheri were super helpful and patient. Thank You!
  • PZ
    Paul Z.
    Dec 15, 2025
    1.0
    Poor customer service 20 years ago, poor customer service still. Chronically understaffed. Even with a pre-arranged appointment time, I was kept waiting 45 minutes for my appointment, just to be told that the person I was booked to see was now working as a teller behind the counter and was no longer available. When I asked why I wasn’t informed in advance so as not to have my time wasted, I was met with a shrug. I have rarely seen such indifference with respect to this branch’s level of customer service.
  • DD
    Daniel
    Dec 15, 2025
    1.0
    If a single teller can only assist one customer every 20 minutes, that is a clear indication of inadequate staffing. This issue is only compounded by the fact that, despite the branch being open for hours, only two tellers are working out of eight available teller stations. The current in branch service model is unacceptable and demonstrates a lack of concern for customers who take the time to come in person. Waiting upwards of an hour for a simple transaction is unreasonable by any standard. TD needs to allocate appropriate staffing levels and make proper use of available resources to meet basic service expectations.
  • LA
    Laila Agaev
    Dec 1, 2025
    2.0
    The tellers are usually extremely slow and very often newbies confused about how to do things, even how to take out cash. I've been going here for years and I've never seen the same teller twice.
  • QN
    Q N
    Nov 17, 2025
    5.0
    Elena was extremely helpful and professional. She explained everything clearly, was very patient, and made the whole process smooth and easy. I really appreciate her excellent service!

Frequently Asked Questions About TD Canada Trust Branch and ATM

What services does TD Canada Trust Branch and ATM in Thornhill offer?

TD Canada Trust offers a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for personal and business banking needs.

What are the operating hours for TD Canada Trust Branch and ATM in Thornhill?

The branch is open Monday to Wednesday from 9:00 AM to 6:00 PM, Thursday and Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.