From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
I want to express my disappointment with the customer service I received during my recent visit to this branch.
We were waiting for an override on a check for approximately 10 minutes because the branch manager, Christina Chung, was on her personal cell phone. She was speaking loudly, laughing, and appeared disengaged while customers were waiting. When she finally attended to us, she did not apologize for the delay and asked for my ID again, which suggested she had not been paying attention initially.
This behavior felt unprofessional and is not what I expect from a manager representing TD Bank.
I would like to acknowledge that the teller, Rajind Piece, was very polite and professional. He apologized for the wait and handled the situation respectfully.
I hope this feedback is taken seriously, as customer service standards especially from management should reflect professionalism and respect for customers’ time.
AC
amand Ca
Nov 27, 2025
1.0
Awful TD bank!! The woman with the weird eye make up was so rude! No personality at all…. Wouldn’t let me deposit my own paycheque! They are extremely rude, most importantly her! Don’t go here
AB
Adrien Bellemarre
Nov 10, 2025
5.0
Rijad did a amazing job helping me out today if you ever come to this td make sure to mention Rijad
GW
Gloria White
Oct 30, 2025
2.0
Td just put into place about 2 months ago that anybody that does not have a TD account can only deposit a check not cash. I've been with this company for 30 years. If my husband goes in their deposit money he should be able to. It doesn't matter what it is. This is a really stupid policy and they need to change it back. They just made my life more difficult.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What types of banking services are offered at TD Canada Trust Branch and ATM in Stoney Creek?
TD Canada Trust Branch and ATM offers a variety of personal and business banking services including chequing and savings accounts, credit cards, mortgages, loans, lines of credit, and retirement planning.
What are the operating hours of the TD Canada Trust Branch and ATM?
The branch is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Where is the TD Canada Trust Branch and ATM located?
It is located at 2285 Rymal Rd E, Stoney Creek, ON, L8J2V8, Canada.
How can I schedule an appointment at the TD Canada Trust Branch and ATM?
You can schedule an appointment online through their booking webpage at td.com/ca/en/personal-banking/book-appointment or via the provided quick link.
Does the TD Canada Trust Branch and ATM offer drive-through services?
No, this branch does not have drive-through services available.
Which languages are supported at the TD Canada Trust Branch and ATM?
The branch supports English, Cantonese, Punjabi, Mandarin, and Hindi languages.
Are there other TD Canada Trust ATMs nearby?
Yes, there is a TD Canada Trust ATM nearby which provides convenient access to banking services such as cash withdrawals and deposits.
What coffee options are available near TD Canada Trust Branch and ATM?
Starbucks is located nearby where you can enjoy coffee and light refreshments before or after your visit to the bank.
Where can I find dining options close to TD Canada Trust Branch and ATM?
Nearby dining options include Little Caesars Pizza, McDonald's Canada, Hogtown Smoke in the Creek pub and restaurant, and Symposium Cafe Restaurant & Lounge.
Are there other financial institutions near TD Canada Trust Branch and ATM?
Yes, Scotiabank is a nearby bank that offers various financial services for your convenience.