From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
I was scheduled to receive my documents at 2:00 pm but did not receive them until 3:30 pm. I reviewed and signed them right away, but at 4:00 pm I was contacted and asked to come in person to sign the same documents again—after the markets had already closed. When I expressed my frustration, I was told, “I have other customers” and “I’m trying my best”.
This has not been an isolated issue. During my appointment the day before, Jade did not seem to understand what I was requesting, to the point where I became frustrated and said to withdraw all of my investments when I only needed 30k. In today’s appointment, she also asked if I wanted to close my FHSA, despite knowing that I close next year and can still contribute another 8k.
These repeated delays and misunderstandings have been extremely inconvenient and stressful, especially as a first-time home buyer trying to navigate an already complicated process. I have already had to amend my deposit because of these delays and may need to do so again.
I have banked with TD my entire life, but due to this experience, I will not be signing my mortgage with them.
KD
Kalin Dimitrov
Dec 2, 2025
1.0
My recent experience at the TD Bank branch on December 2nd was deeply disappointing and highly concerning. The issues stemmed directly from a complete lack of professionalism and understanding of basic banking procedures on the part of the frontline cashiers and, critically, the Branch Manager
This level of incompetence and discourtesy for a major institution like TD Bank is unacceptable. Customers should not have to manage a bank's staff training during a transaction. I strongly advise TD corporate to review the training and management standards at this specific branch. I will be filing a formal complaint."
MW
MustangCruise WineTours
Oct 2, 2025
5.0
Very friendly and fast service. Deposited (2) bank drafts for a closing yesterday evening and the service was amazing. Thank you
Frequently Asked Questions About TD Canada Trust Branch and ATM
What types of banking services does TD Canada Trust Branch and ATM in St Catharines offer?
The branch offers Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for personal and business banking needs.
What are the opening hours of TD Canada Trust Branch and ATM at 31 Queen St, St Catharines?
The branch is open Monday to Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does TD Canada Trust Branch and ATM provide drive-through banking services?
No, this branch does not have a drive-through facility.
How can I schedule an appointment at the TD Canada Trust Branch and ATM in St Catharines?
You can schedule an appointment online via the TD Canada website or the provided booking URLs.
Which languages are supported at TD Canada Trust Branch and ATM in St Catharines?
The branch supports English, Mandarin, Punjabi, Tamil, Urdu, and Hindi languages.
What is the main phone number to contact TD Canada Trust Branch and ATM in St Catharines?
The main phone number is +1 905-685-8455.
What nearby financial services are located close to TD Canada Trust Branch and ATM in St Catharines?
Nearby financial services include BMO Bank of Montreal, Credit Bureau Services Canada, Chris Turner - TD Merchant Solutions, and Jumbo Liquidation Outlet O.
What dining options are near TD Canada Trust Branch and ATM at 31 Queen St?
Nearby dining includes Pharmacii tapas bar, Huong's Kitchen (Thai and Vietnamese cuisine), and oddBar. which offers pizza, bar, and wine options.
Are there any health or wellness facilities near TD Canada Trust Branch and ATM?
Yes, nearby health and wellness locations include Modern Health Chiropractic & Wellness and Dr. Patricia Arcuri, Naturopathic Doctor specializing in acupuncture.
Can customers easily access TD Canada Trust Branch and ATM using nearby services or attractions?
Yes, customers can find the branch near legal services like Sullivan Mahoney LLP, printing services at Ruasma Advertising and Printing, and can enjoy nearby beauty salons such as Hollywood Hair and Beauty Bar Company, making visits convenient and pleasant.