TD Canada Trust Branch and ATM

Reviews

• RR

  Ronald

  Jan 5, 2026
  1.0
  Some wonderful Tellers except the new ones. The management has no patients for customers, complaints, and will tell you to leave if you have a problem. After banking With them for over 20 years, power tripping.
• OC

  Odai Canadian

  Dec 9, 2025
  1.0
  Review for TD Bank – November 30, 2025 at 2:45 PM I would like to share my recent experience at TD Bank, which was unfortunately very unprofessional. The staff were opening unrelated personal conversations in front of customers, which caused unnecessary delays. What made the situation worse is that an Asian employee stood in front of another Asian customer and they were discussing family matters while I was waiting. This behavior is not appropriate in a professional banking environment and shows a lack of respect for customers’ time. I hope TD Bank takes this feedback seriously and improves staff professionalism and customer service standards.
• SG

  Sriram Gopalan

  Nov 25, 2025
  5.0
  I had a wonderful experience in being assisted by Mr. Fung. He went above and beyond in resolving my issue and he ensured all changes were effected as requested. He was very professional, knowledgeable, courteous and demonstrated superior customer service. Thank you very much.
• BJ

  Bela J

  Oct 23, 2025
  1.0
  I had an extremely disappointing experience at this branch, by far the worst I’ve ever had at any bank. I left feeling disrespected, discriminated against based on my appearance, and not helped at all. I will never return to this location and will be filing an official complaint with TD regarding the conduct of the staff. I came in to deposit a bank draft into a trust account, and the teller (a male with a beard, name starting with K) informed me there would be a 5-day hold. I explained that my lawyer confirmed there should not be a hold, especially with my home closing in two business days. I then asked to speak with the manager (a woman whose desk is in the left corner), and she repeated the same thing, that they “must” place a 5-day hold if the draft is not from TD. This is simply not true. I’ve purchased multiple properties and have never had a bank draft held for five business days. Instead of trying to help or find a solution, they dismissed me, and offered no options. I immediately went to another TD branch afterward, and they deposited the exact same draft with no hold at all - proving that the staff at this branch were either inexperienced, unwilling to help, or simply didn’t care. This location needs serious retraining and accountability. I strongly encourage others to avoid this branch unless TD replaces the current staff with people who are actually knowledgeable and respectful.
• RM

  Rahul Malhotra

  Oct 18, 2025
  5.0
  Advisor Garima helped me to open my bank account. She was very quick and efficient during the whole process. Garima made sure that I understand the account opening package. I would recommend her to all the people nearby that location as she ensures that customers interest is taken care first. Thank you so much Garima for making my first experience with TD so great.

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