TD Canada Trust Branch and ATM

Reviews

• ME

  Muhammadarif Bangash Jhone Elia

  Oct 22, 2025
  5.0
  Experience with @Patel,Jayamini I recently opened a bank account at the Eglinton 15 Sq branch, and the representative who assisted me was exceptionally kind and helpful. She explained everything clearly and motivated me in various ways to open the account. Her professionalism and positive attitude made the entire experience smooth and pleasant. Truly outstanding service!
• QA

  qazi afrin

  Oct 11, 2025
  2.0
  I recently visited the TD bank branch at 15 Eglinton Avenue to receive assistance with online payment procedures. Iqra teller, a representative, provided significant guidance on navigating the system, facilitating my initial online transaction. Later, I required another transaction, but it didn’t work. As Iqra was on her break, I requested assistance from the female manager. I explained that I urgently required her help, having waited for three hours, and emphasized my need to leave soon. Unfortunately, the female manager’s approach was not professional or supportive. She stated, 'We are not obligated to you. If you have no time, you can go. We don’t know what to do as the credit limit is okay, and it still declined.' Another representative, teller, lacked the knowledge to resolve the issue. I attempted to pay again, but it didn’t work. I waited for Iqra to return and asked her to look into the issue. She examined the problem, applied the proper procedures, and successfully resolved it. I was grateful for her assistance. The issue was relatively simple, requiring technical knowledge and common sense. However, the other representative, teller and the female manager lacked the necessary expertise. I was disappointed by the manager’s reaction, considering my 18-year history with TD bank, holding multiple accounts and investments. I expect a higher level of service, particularly from a manager. Iqra teller demonstrated exceptional helpfulness and technical proficiency in resolving the issue, showcasing qualities that would be valuable in a managerial role.
• LG

  Leo G

  Oct 9, 2025
  1.0
  Asked for coin wrappers. Employee seated me in the corner and totally forgot me. Lost my queue in line. Not worth the wait.
• JK

  Jerry Kpopers

  Oct 3, 2025
  5.0
  Living in Ontario Canada and going anywhere and any store in a great experience for me.
• AV

  Aalish Vasaya

  Sep 11, 2025
  1.0
  Is it just my experience here or the staff is indeed quite rude. Everytime I have visited this brach it has not been a pleasant experience. Is there a way to provide a feedback to management officially?

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