TD Canada Trust Branch and ATM

3.0
85 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
299 Port Union Road, Scarborough, ON
M1C2L3, Canada

Hours

Reviews

3.0
85 reviews
5 stars
33
4 stars
9
3 stars
3
2 stars
6
1 star
34
  • RA
    Russell Archer
    Sep 5, 2025
    1.0
    Had a poor experience with TD yesterday as I went to deposit some money into my child’s account. There was two people in front of me and it took half an hour to get up to the teller. Once I got up to the teller I then found out I was not allowed to deposit cash into another persons account without being a customer myself. (Oddly enough I could have deposited a check) #makeitmakesense I am so glad I’ve closed my accounts with them and moved my mortgage away from this high fee nonsense bank.
  • SP
    Sulakshan Pathmeswaran
    Aug 19, 2025
    1.0
    I had a very disappointing experience at this TD branch. I visited on Thursday, August 14, 2025, around 5:00 PM to open an account for my dad. The staff member I spoke with didn’t seem very welcoming, but she booked us an appointment for the following day, Friday, August 15, 2025, at 6:00 PM with advisor “Effat Mansouri”. We received a confirmation email before leaving, and I even confirmed multiple times that the appointment was firmly set. Each time, I was reassured not to worry. However, on Friday at 3:39 PM, just over two hours before the appointment, I received an email at work informing me that it had been canceled. Prior to that, I also received a voicemail from the branch stating the same, with no apology or explanation provided. Canceling an appointment with such short notice is incredibly unprofessional. Customers often rearrange their schedules to accommodate these meetings, and this kind of last-minute cancellation shows a lack of consideration and accountability. I understand it was a Friday evening and staff may want to go home and enjoy their weekend, but if that was a factor, the appointment should never have been scheduled for 6:00 PM in the first place. Overall, this was a poor experience. I left feeling frustrated and undervalued, and I will not be returning to this branch.
  • CR
    Christopher Rogers
    Jul 24, 2025
    1.0
    This old woman named Gabrielle is always giving me a hard time she makes coming to this specific location awful. She should be fired or just retired. She clearly hates her job and her life.
  • SS
    sierrasmokes
    Jul 24, 2025
    1.0
    A rude old lady works here ! terrible customer service please hire nicer younger and more vibrant people!
  • SA
    Sarah Ahmed
    Jul 17, 2025
    5.0
    I recently visited TD Bank and had the pleasure of meeting with Thomas. He was extremely helpful, kind, and knowledgeable throughout the entire process. He took the time to answer all my questions and made sure I felt comfortable and confident with everything. Thomas truly went above and beyond — his professionalism and friendly attitude made the experience amazing for me. I genuinely appreciate the exceptional service and would highly recommend speaking with him if you get the chance!

Frequently Asked Questions About TD Canada Trust Branch and ATM

What banking services does TD Canada Trust Branch and ATM offer?

TD Canada Trust provides a variety of services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for both personal and business banking needs.

What are the operating hours of the TD Canada Trust Branch and ATM at 299 Port Union Road?

The branch is open Monday to Wednesday from 9:00 AM to 6:00 PM, Thursday and Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.